Tender Title: Custom Bid for Services - HAL FMD GR 05 25 26

Reference Number: GEM/2025/B/6174616

Issuing Authority

The Department of Defence Production, under the auspices of the Ministry of Defence, is the issuing authority for this tender.

Scope of Work and Objectives

This tender involves a Service Works Contract for Admin Horticulture and Housekeeping Staff at the Heritage Centre and Aerospace Museum. The objective is to provide necessary administrative, horticultural, and housekeeping services that adhere to operational standards within these facilities managed by the HAL Facilities Management Division in Bangalore.

The selected contractor will be expected to efficiently manage and execute the scope of work, ensuring a high standard of upkeep and service delivery to enhance visitor experiences and operational effectiveness at the museum and heritage center.

Eligibility Criteria

To qualify for participation in this tender, bidders must be registered entities with suitable experience in facility management services. Applicants must demonstrate capability through previous contracts of similar scope and finish. Compliance with local and national regulations related to labor and environmental standards is mandatory.

Technical Requirements

Bidders must meet the following technical requirements:

• A qualified and experienced workforce capable of managing administrative duties, horticulture, and housekeeping.
• Necessary equipment and tools to facilitate effective service delivery.
• A comprehensive quality control system to monitor service standards.

Financial Requirements

Bidders are required to present financial statements demonstrating stability and past revenue from similar services. Financial capacity will be considered during the evaluation process to ensure bidders are capable of supporting the contract's demands.

Document Submission Details

All tender submissions must be submitted electronically through the GEM portal. All required documents, including financial, technical qualifications, and compliance certificates, should be included in the format specified in the tender documentation.

Special Provisions

This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and provides benefits aimed at promoting local suppliers. Startups that meet the eligibility criteria are also welcomed to apply and may benefit from favorable conditions to support their involvement.

Evaluation Process

The evaluation of submissions will follow a two-tier process involving technical and financial assessments. The technical proposals will be assessed based on the quality of service delivery solutions offered and compliance with requirements. Financial evaluations will focus on submitted pricing and documented financial capacity.

Delivery Locations

Services will be delivered at the Heritage Centre and Aerospace Museum, located in Bangalore. The contractor must ensure that all services are delivered promptly, with minimal disruption to the daily operations of these facilities.

Contact Information

For further inquiries, please refer to the official tender documentation or the contact points provided within the GEM portal.

Additional Information

Potential bidders should ensure that all submissions adhere to the outlined formats and comply with tender submission guidelines to avoid disqualification. It’s essential that interested firms actively engage with the provided resources and repeatedly check the GEM portal for updates and further clarifications.