Department of Defence Production Tender by Mazagon Dock Shipbuilders Limited (GEM/2025/B/6066449)

The tender titled COLOCATION OF SERVERS IN ITI DATA CENTRE, referenced under number GEM/2025/B/6066449, is issued by the Department of Defence Production, representing the Ministry of Defence. This comprehensive tender seeks proposals for Managed Colocation Services, spread across various charge segments for a duration of seven years. The objective is to secure dedicated, reliable, and high-performance server colocation at a premier data center, ensuring optimal operational efficiency and security for the Defence Ministry's data infrastructure.

Scope of Work and Objectives

The scope of this tender encompasses multiple components within the realm of Managed Colocation Services. This includes the following services:

1. Managed Colocation Services Charges for seven successive years.
2. Provision of Smart Hand Services over a similar duration, ensuring technical support and on-site management.
3. Cross Connectivity Services, crucial for interconnecting various IT resources securely and efficiently.
4. Backup Management Services to guarantee data integrity and accessibility in case of contingencies.

The primary objective is to achieve a high standard of reliability, security, and efficiency in server management, facilitating the robust performance of the Defence Ministry's IT systems.

Eligibility Criteria

To participate in this tender, bidders must fulfill certain eligibility criteria. These include:

• Being a registered legal entity with a valid operational history.
• Previous experience in providing Managed Colocation Services or equivalent IT infrastructure solutions.
• Certifications related to data security and management standards.
• Financial capability to undertake the length and complexity of the services required.

Technical Requirements

The proposed solutions must comply with stringent technical requirements, including:

• High availability of services with at least 99.9% uptime.
• Advanced security protocols for data protection and infrastructure integrity.
• Compliance with industry standards related to data management and backup services.
• Availability of scalable solutions to cater to the changing demands over the tender period.

Financial Requirements

Bidders are expected to provide detailed financial proposals that will outline:

• Total costs associated with each service component for the seven-year duration.
• Clear payment terms alongside any flexible pricing options.
• A breakdown of costs for transparency and ease of evaluation.

Document Submission Details

All proposal documents should be submitted in the specified format, which includes:

• Technical qualifications and past performance history.
• Detailed technical and financial proposals.
• Relevant certifications and licenses.
• Completed forms and declarations as stipulated in the bidding documents.

Submissions must adhere to the stipulated deadlines and guidelines to ensure eligibility for evaluation.

Special Provisions

This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups by providing flexibility in the evaluation process. This initiative aims to foster a competitive environment and support emerging businesses within the IT and data management sectors.

Evaluation Process

The evaluation of submissions will consist of a detailed review based on the following criteria:

• Compliance with technical specifications and requirements.
• Financial viability and cost-effectiveness of the bids.
• Past experience and demonstrated capabilities in similar projects.

Bidders are also encouraged to demonstrate adherence to quality standards and compliance with Make in India regulations throughout the evaluation process.

Delivery Locations

The necessary services are to be implemented at designated data centers as specified by the Department of Defence Production. Further specifications about service locations will be provided to selected bidders.

Contact Information

For any inquiries related to the tender documents or submission process, parties can reach out directly to the Department of Defence Production utilizing their official contact channels provided in the tender announcement.