Department of Defence Production Tender by Directorate Of Ordnance Coordination And Services (GEM/2025/B/6149316)
Facility Management Service - Outcome Based

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Tender Title: Facility Management Service - Outcome Based
Reference Number: GEM/2025/B/6149316
Issuing Authority/Department:
Department of Defence Production, Ministry of Defence
Scope of Work and Objectives
The primary objective of this tender is to procure Facility Management Services that are outcome-based, aimed at ensuring the efficient operation, maintenance, and management of facilities under the purview of the Ministry of Defence. This encompasses a broad array of activities including cleaning, maintenance, and security services, all designed to deliver high-quality outcomes tailored to the specific needs of military facilities.
Eligibility Criteria
To participate in this tender, bidders must meet certain eligibility criteria. These include being a registered entity with the appropriate licenses and certifications relevant to facility management services. Experience in managing similar services in government or defense sectors will be a key factor in the assessment of eligibility.
Technical Requirements
Bidders must possess a solid understanding of industry-specific technical requirements, including the implementation of advanced facility management practices and adherence to safety and compliance standards. The services rendered should reflect current quality standards and effectively address the operational needs of the Department of Defence.
Financial Requirements
Bidders should demonstrate financial stability and capacity to undertake the specified work. A clear presentation of financial statements, including bank details and relevant tax implications, must be provided. It’s crucial that bidders outline their pricing structures to ensure transparency and adherence to budgetary constraints.
Document Submission Details
All documents relevant to the tender must be submitted electronically through the designated online portal. The submission should include complete technical proposals, financial bids, and requisite certifications. Detailed guidelines on submission formats and required templates will be outlined in the portal’s instructional materials.
Special Provisions
The tender holds specific benefits for Micro, Small, and Medium Enterprises (MSEs) and Startups. These provisions aim to promote inclusive participation and provide an opportunity for smaller entities to engage in government contracts. This is in alignment with the government’s focus on encouraging local enterprises.
Evaluation Process
The evaluation process will be meticulously structured, focusing on both the technical and financial proposals submitted by the bidders. The analysis will consider crucial factors such as quality, price competitiveness, and adherence to project timelines. A specific scoring system will be applied to assess bids comprehensively.
Delivery Locations
Services will be delivered across identified military facilities as designated by the Department of Defence. Bidders should be prepared to operate in diverse locations, adhering to all logistical and operational requirements specific to each site.
Contact Information
Detailed inquiries related to this tender, especially regarding procedural questions or clarification on submission requirements, should be directed through the official communication channels provided in the tender documentation. Ensure to utilize the designated platforms for official correspondences.
This tender presents a valuable opportunity to engage with the defense sector through high-quality facility management services. Bidders are encouraged to thoroughly review all documentation and prepare comprehensive proposals to maximize their chances of success in this competitive selection process.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for participating in the Facility Management Services tender include being a legally registered entity with the appropriate licenses and certifications. Bidders should demonstrate relevant experience in providing facility management services, especially in sectors akin to defense. Financial stability may also be assessed, ensuring the bidder has the necessary resources to manage the contract effectively.
Bidders must provide various certificates pertaining to their operational and financial standing. This includes registration certificates, licenses for facility management services, and any relevant compliance certificates that align with national safety and quality standards. It’s essential that all documentation be current and properly validated, as they will be scrutinized during the evaluation process.
To register for the tender, bidders must follow the official registration process outlined in the tender documentation. This involves creating an account on the designated online platform, filling in the necessary details, and uploading required documentation in specified formats. Ensure all submissions are complete and adhere to the specified guidelines to facilitate a smooth registration experience.
The tender outlines specific payment terms that must be honored upon selection. Typically, payments may be structured based on milestone achievements or deliverables. Clarity regarding payment schedules, as well as any performance guarantees needed, will be detailed in the contract that is finalized with the selected bidder.
This tender includes specific provisions for Micro, Small, and Medium Enterprises (MSEs) aimed at facilitating their participation in government contracts. MSEs can benefit from relaxed qualification requirements and possibly special considerations in the bidding process, enabling these smaller entities to contribute to national projects and gain valuable experience within the defense sector. Additionally, the tender supports the ‘Make in India’ initiative by prioritizing local sourcing and operational infrastructures.
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