Department of Revenue Tender by Central Board Of Excise And Customs (cbec) (GEM/2025/B/6155779)
Cleaning, Sanitation and Disinfection Service - Outcome Based - Office/Commercial/Institutions/Resi

Tender Timeline
Tender Title: Cleaning, Sanitation and Disinfection Service - GEM/2025/B/6155779
Issuing Authority/Department:
The tender is issued by the Department of Revenue under the Ministry of Finance.
Scope of Work and Objectives:
The primary objective of this tender is to procure Cleaning, Sanitation, and Disinfection Services on an outcome-based pricing model. The services will cover a variety of environments including Offices, Commercial establishments, Institutions, and Residential areas. This comprehensive service is aimed at maintaining cleanliness and hygiene as per the standards set forth by the bidding authority.
Eligibility Criteria:
To participate in this tender, potential bidders must meet specific eligibility requirements:
- Registration as a legal entity.
- Proven experience in providing cleaning and sanitation services.
- Compliance with local and national regulations related to cleaning services.
- Capacity to service the total quantity of 2081 units, as specified in the tender documentation.
Technical Requirements:
Bidders are required to demonstrate their expertise in the following areas:
- Adherence to relevant industry standards for cleaning and sanitation.
- Implementation of effective quality control measures.
- Employment of trained and certified personnel capable of executing the required services.
- Provision of all necessary equipment and supplies to perform sanitation tasks.
Financial Requirements:
Bidders are to outline their financial proposal clearly, which must include:
- Total cost estimation aligned with the outcome-based payment model.
- Justification of the pricing structure.
- Clear terms and conditions regarding payment schedules.
Document Submission Details:
Proposals must be submitted electronically, adhering to the predefined submission format. Bidders should ensure that their documentation is comprehensive and includes all required certificates and related documentation as specified in the tender.
Special Provisions:
This tender may include provisions and benefits for Micro, Small, and Medium Enterprises (MSEs) and startups, enabling them to participate competitively. Details related to incentives for MSEs will be explicitly mentioned in the tender documentation.
Evaluation Process:
The evaluation of submitted bids will hinge on multiple factors including proposal quality, adherence to technical requirements, financial viability, and proven track record in delivering similar services. The awarding process will prioritize entity capabilities that align with governmental objectives.
Delivery Locations:
Services will be required at designated sites which are specified in the detailed tender documentation. Bidders must ensure logistics and resources are aligned to meet the service delivery expectations.
Contact Information:
For additional queries or clarifications regarding this tender, bidders are encouraged to reach out to the Department of Revenue. Details provided in the tender document should be observed for accuracy.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered legal entity and possessing relevant experience in the sanitation and cleaning industry. Bidders must comply with local regulations and demonstrate the capability to provide services for a total quantity of 2081 units, as outlined in the tender specifications.
Bidders must adhere to industry standards for cleaning and sanitation, demonstrating effective quality control practices. It is essential for bidders to employ trained personnel who are qualified to perform the required tasks and ensure the provision of necessary equipment and supplies.
Documents must be submitted electronically in compliance with the prescribed format outlined in the tender. All required certificates, financial proposals, and other necessary documents should be included to ensure compliance with submission guidelines.
Bidders need to provide a comprehensive financial proposal detailing the total cost aligned with the outcome-based model. Evaluation will consider pricing, financial transparency, and the cost-effectiveness of the proposals, alongside technical competencies.
Yes, this tender includes provisions designed to benefit Micro, Small, and Medium Enterprises (MSEs). Such provisions aim to foster competitive participation and ensure that MSEs can effectively contribute to the cleaning and sanitation industry.
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