Department of Defence Production Tender by Directorate Of Ordnance Coordination And Services (GEM/2025/B/6150850)
Facility Management Service - Outcome Based

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Tender Title: Facility Management Service - Outcome Based
Reference Number: GEM/2025/B/6150850
Issuing Authority: Department of Defence Production, Ministry of Defence
The Facility Management Service - Outcome Based tender is a comprehensive initiative aimed at streamlining facility management solutions for the Ministry of Defence. This tender primarily focuses on the delivery of high-quality facility management services, ensuring both efficiency and effectiveness in operations supporting defense infrastructure.
Scope of Work and Objectives
The objective of this tender is to procure facility management services that are outcome-based, ensuring that the services provided meet the operational needs of the Ministry of Defence. This encompasses a wide range of activities including, but not limited to, cleaning, maintenance, support services, and management of the defense facilities. The total quantity of services required is estimated at 6000 units, ensuring sufficient coverage for a variety of facility management tasks.
Eligibility Criteria
To participate in this tender, bidders must meet specific eligibility requirements, including being a registered entity capable of providing facility management services. Companies should demonstrate their experience and capability in delivering similar projects to ensure competitive submission.
Technical Requirements
Bidders are required to provide detailed technical proposals that outline the service strategies and methodologies expected to be employed. This includes specified quality standards aligned with best practices within the industry. All submissions must adhere to compliance requirements set forth by the Ministry of Defence.
Financial Requirements
Bidders must be prepared to submit a comprehensive financial proposal which includes all associated costs for the services rendered. Transparency in financial offerings will be crucial for evaluation purposes.
Document Submission Details
All tender submissions must be made through the designated online platform prior to the closing date. Potential bidders are urged to ensure their documents are meticulously prepared and comply with all submission requirements.
Special Provisions
To facilitate the inclusion of Micro, Small, and Medium Enterprises (MSEs) and startups, special provisions may be available to enhance their participation in this tender. This initiative aligns with ongoing efforts to promote local businesses in accordance with the ‘Make in India’ policy, thereby contributing to national growth and localization of procurement.
Evaluation Process
The evaluation of bids will be based on a multi-criteria approach, taking into consideration the technical proposals, financial offerings, and the overall capability of bidders to meet the outlined requirement. Emphasis will be placed on submissions that can demonstrate a clear alignment with the objectives of the Ministry of Defence.
Delivery Locations
The services resulting from this tender will be delivered across various defense facilities as designated by the Ministry of Defence. Each bidder should be prepared to provide service coverage in specified locations as per the requirements of the tender.
Contact Information
For additional inquiries regarding this tender, bidders are encouraged to refer to the official communication lines established by the Department of Defence Production.
In summary, participation in the Facility Management Service - Outcome Based tender presents a valuable opportunity for qualified firms to engage in critical service provision for national defense. It is essential for all prospective bidders to thoroughly understand the requirements and prepare their submissions accordingly, ensuring compliance with technical, financial, and eligibility parameters.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements for participating in this tender include being a registered entity capable of providing facility management services. Bidders should present documentation demonstrating their experience in similar projects and their capacity to deliver the required outcomes.
Participants must adhere to specified technical specifications outlined in the tender documents. This includes maintaining rigorous quality standards and demonstrating compliance with best practices in facility management. Bidders should provide detailed strategies and methodologies in their proposals.
The Earnest Money Deposit (EMD) is a crucial requirement for bidders intending to participate in the tender. It acts as a guarantee that bidders will adhere to the terms of the contract if selected. The specific amount and submission guidelines for the EMD are detailed within the tender documents.
Bids must be submitted via the designated online platform as specified in the tender guidelines. It is essential for bidders to ensure that all documentation is complete and submitted by the required deadline to avoid disqualification.
Yes, there are provisions in place to support MSEs and startups, allowing them to participate effectively in the bidding process. This is in alignment with governmental initiatives like the ‘Make in India’ policy, which fosters local content and procurement, enhancing the competitiveness of smaller enterprises.
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