Department of Financial Services Tenders (GEM/2025/B/6170727)

Tender Title: RFP for Augmentation / Refresh of Patch Management Solution, Active Directory (AD) Management Solution and Procurement of Related System Software

Reference Number: GEM/2025/B/6170727

Issuing Authority: Department of Financial Services, Ministry of Finance

The RFP for Augmentation / Refresh of Patch Management Solution, Active Directory (AD) Management Solution and Procurement of Related System Software aims to secure qualified vendors capable of delivering innovative solutions and services in the realm of IT management. The goal of this tender is to enhance the existing frameworks and tools utilized for patch management and Active Directory services, ensuring robust security and performance while meeting compliance requirements.

Scope of Work and Objectives

Vendors are expected to provide comprehensive services that include, but are not limited to:

• Assessment of current patch management and Active Directory environments.
• Development and implementation of an augmented or refreshed patch management solution that adheres to industry standards.
• Upgrading the Active Directory Management Solution for improved functionality and security.
• Procurement of necessary system software that aligns with the objectives outlined in this RFP.

The overarching objective is to ensure a streamlined, compliant, and effective system that enhances operational efficiency and reduces security vulnerabilities.

Eligibility Criteria

To qualify for the tender, bidders must fulfill the following requirements:

1. Registration as a legal entity within the relevant jurisdiction.
2. Experience in delivering similar solutions in government or large-scale enterprise environments.
3. A proven track record of successful implementation of IT management systems, specifically in patch management and Active Directory.

Technical Requirements

Bidders need to demonstrate their technical capabilities, including but not limited to:

• Proficiency in current patch management methodologies and security practices.
• Familiarity with Active Directory systems and their integration into organizational workflows.
• The ability to deliver solutions that comply with specific regulatory and compliance standards.

Financial Requirements

Vendors must provide a transparent and detailed breakdown of costs, including:

• Quotation for services rendered under the scope of work.
• Information on any applicable taxes or fees that may be included in the total cost.

Document Submission Details

All bid documents must be submitted electronically through the appropriate channels as specified by the Ministry of Finance. Detailed instructions regarding file formats, required documentation, and evaluation criteria will be provided in the full RFP documentation.

Special Provisions

This RFP encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups, which may benefit from simplified procurement procedures. Bidders are encouraged to indicate their status as MSEs or startups within their submissions to potentially receive priority consideration.

Evaluation Process

The evaluation of bids will be conducted based on the following criteria:

• Compliance with the technical specifications outlined in the RFP.
• Overall cost-effectiveness of the proposal.
• Experience and credentials of the bidding entity.

Delivery Locations

The services and solutions provided under this tender will primarily be deployed across various offices and locations managed by the Department of Financial Services. Specific geographic details will be outlined in the full tender documentation.

Contact Information

For inquiries regarding this tender, interested bidders are encouraged to reach out through the official channels provided in the RFP. Ensure that all communications adhere to the guidelines set by the ministry.