Custom Bid for Services - Cyber Security Operations Centre (Cyber SOC) Services and Web Application and API Protection (WAAP) Services
Custom Bid for Services - Cyber Security Operations Centre (Cyber SOC) Services And Web Applicatio
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Tender Title: Custom Bid for Services - Cyber Security Operations Centre (Cyber SOC) Services and Web Application and API Protection (WAAP) Services
Reference Number: 100f0f6e7
Issuing Authority/Department
This tender is issued by the Department of Heavy Industry, under the purview of the Ministry of Heavy Industries and Public Enterprises. The aim is to enhance cybersecurity operations and protect web applications via top-tier services to maintain integrity and resilience in the digital landscape.
Scope of Work and Objectives
The objective of this tender is to secure a reliable and effective Cyber Security Operations Centre (Cyber SOC) and Web Application and API Protection (WAAP) services. The awarded service provider will be accountable for the following:
- Monitoring and managing the organization’s cybersecurity posture.
- Identifying and mitigating cybersecurity threats and vulnerabilities.
- Ensuring compliance with relevant cybersecurity regulations and standards.
- Providing recommendations for policy improvements in cybersecurity management.
Eligibility Criteria
To participate in this tender, bidders must meet the following eligibility criteria:
- Be a registered entity or company with demonstrated experience in cybersecurity services.
- Provide evidence of previous successful projects in Cyber SOC or WAAP services.
- Have the necessary technical capabilities and personnel to perform the required tasks effectively.
- Duly submit all required certifications and registrations relevant to the cybersecurity domain.
Technical Requirements
Bidders must comply with specified technical requirements which include:
- Proficiency in the use of advanced cybersecurity tools and technologies.
- Ability to provide continuous monitoring services and incident response capabilities.
- Deployment of best practices in cybersecurity, including encryption, user access controls, and secure API integrations.
- Maintaining up-to-date knowledge about emerging cyber threats and vulnerabilities.
Financial Requirements
Bidders are required to provide comprehensive financial details, including:
- A competitive pricing structure corresponding to the services offered.
- Detailed breakdowns of costs associated with the Cyber SOC and WAAP services.
- Payment terms and conditions outlining how financial transactions will be conducted.
Document Submission Details
Interested bidders must submit their tender documents in accordance with the following guidelines:
- All submissions must be done electronically via the designated procurement portal.
- Provided documents must comply with specified formats, including technical proposals, financial statements, and compliance certificates.
Special Provisions
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs), as well as startups. Relevant policies include provisions that facilitate MSE participation and promote local manufacturing and services as per the 'Make in India' initiative.
Evaluation Process
The evaluation of bids will be conducted based on a structured scoring system that assesses:
- Technical expertise and past performance.
- Financial viability and pricing structure.
- Overall completeness and compliance of the submitted bid.
Delivery Locations
Service delivery locations will be defined upon contract award, ideally encompassing key areas identified by the Department of Heavy Industry.
Contact Information
For any inquiries, interested companies are advised to reach out through official communication channels provided in the tender documentation.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
8 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Corrigendum Updates
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Frequently Asked Questions
The qualification requirements include being a registered entity with a valid certification in cybersecurity services. Bidders must showcase relevant experience in executing similar projects and possess the technical competencies to deliver the proposed services.
Participants must submit certificates proving their registration as a business entity, compliance with local laws governing cybersecurity, and evidence of previous successful projects in Cyber SOC or WAAP services. Required licenses and technical skill certifications relevant to cybersecurity will also be necessary.
To complete the registration process, bidders must sign up on the designated procurement platform, fill out the required information accurately, and submit necessary documentation to validate their eligibility. A user guide will typically be available on the platform for assistance.
Documents must be submitted in standard digital formats such as PDF, Word, or Excel, as specified in the tender documentation. Bid submissions not adhering to these formats may be rejected.
The Earnest Money Deposit (EMD) is a prerequisite for bidding, aimed at ensuring serious participation. Bidder submissions must include the stipulated EMD, which will be returned after the selection process. Details on EMD amounts and payment methods can be found in the tender documentation.
Payment terms involve an initial deposit upon contract signing, followed by scheduled milestone payments based on service deliverables. Additional conditions regarding performance security may also apply, with structured timelines for completing payment schedules outlined in the tender documentation.
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