Comprehensive AMC for CCTV Surveillance System at 15 Locations

COMPREHENSIVE AMC FOR CCTV SURVEILLANCE SYSTEM AT 15 LOCATIONS (QTY-159 CCTV CAMERA WITH ACCESSORIE

Goods
Qty:1
EMD: ₹15,930

Tender Timeline

Tender Issue
June 23, 2025 at 11:07 AM

Tender Description

Tender Title: Comprehensive AMC for CCTV Surveillance System at 15 Locations
Reference Number: 9fe73fef
Issuing Authority: Department of Military Affairs, Ministry of Defence

Scope of Work and Objectives

The objective of this tender is to acquire a Comprehensive Annual Maintenance Contract (AMC) for the CCTV surveillance system consisting of 159 CCTV cameras and their accessories across 15 locations. The selected vendor will be responsible for the regular maintenance, servicing, and repair of the surveillance equipment to ensure uninterrupted operation and maximize security effectiveness. The scope of work includes, but is not limited to, routine inspections, emergency repairs, software updates, and providing technical support.

General Information

Item Category
COMPREHENSIVE AMC FOR CCTV SURVEILLANCE SYSTEM AT 15 LOCATIONS (QTY-159 CCTV CAMERA WITH ACCESSORIES
Ministry Name
Organisation Name

Financial Information

EMD Amount
₹15,930.00
OEM Average Turnover
₹4.00 Lakh (s)
Minimum Turnover
₹4.00 Lakh (s)
Bid Offer Validity
120 (Days)
Past Performance
30 %
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
RA Qualification Rule
50% Lowest Priced Technically Qualified Bidders
Inspection Required
Yes
Technical Clarifications Time
2 Days

Tender Documents

3 Documents
GeM-Bidding-7834446.pdfMain Document
Other DocumentsOTHER
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Past Performance
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • OEM Authorization Certificate
  • OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

The eligibility requirements include being a registered entity with proven experience in managing and maintaining CCTV surveillance systems. Bidders should possess the necessary licenses and certifications relevant to security services. Additionally, bidders must adhere to the technical qualifications listed in the tender documentation, showcasing their ability to perform the required maintenance on the specified systems.

The technical specifications for the CCTV surveillance system encompass maintenance, troubleshooting, and repair guidelines for the equipment. Bidders should provide evidence of qualified personnel who can execute these tasks and adhere to established operational standards for security equipment. The proposal should thoroughly detail the maintenance processes and methodologies to be employed.

Bidders are required to submit a clear financial proposal detailing their pricing for the Comprehensive AMC services. This includes direct costs for services provided, parts replacement, and any anticipated labor costs. Financial stability is crucial, and bidders must provide supporting documents to demonstrate their capability to meet potential service costs.

The evaluation process entails assessing both the technical submission and the financial proposal. Technical expertise in CCTV maintenance will be heavily weighted alongside pricing. The evaluation committee will employ a scoring mechanism to ensure a fair assessment based on the established criteria outlined in the tender.

Yes, the tender includes specific provisions to favor Micro, Small, and Medium Enterprises (MSEs) and startups. These entities will benefit from preferential scoring during the evaluation process, fostering an inclusive opportunity for participation while adhering to the ‘Make in India’ initiative and encouraging local procurement.

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