Scope of Work and Objectives - Department of Military Affairs

Customized AMC/CMC for Pre-owned Products - CAMC FOR 40 CCTV CAMERA FOR A PERIOD OF 02 YEARS; CCTV;

Service
Qty:NaN
EMD: ₹29,500
EST Bid: ₹5.9 Lakh

Tender Timeline

Tender Issue
June 5, 2025 at 6:12 PM
Corrigendum
June 6, 2025 at 05:34 PM
New Document Added Download

The Department of Military Affairs, under the Ministry of Defence, is inviting bids for the Customized AMC/CMC for Pre-owned Products - CAMC FOR 40 CCTV CAMERA FOR A PERIOD OF 02 YEARS. This tender focuses on providing a comprehensive maintenance contract (CMC) for a total of 40 CCTV cameras, ensuring enhanced surveillance and security for the relevant locations over a span of two years.

Scope of Work and Objectives

The primary objective of this tender is to secure a reliable and professional Comprehensive Maintenance Contract (CMC) for the specified CCTV cameras. The chosen contractor will be responsible for routine maintenance, repairs, operational checks, and prompt response to service requests, thus ensuring uninterrupted performance of the surveillance system.

Eligibility Criteria

To be eligible to participate in this tender, bidders must be registered entities capable of meeting the technical and financial requirements specified in the tender documents. This includes having a proven track record in providing similar maintenance services, along with relevant certifications that demonstrate competency in handling CCTV maintenance.

Technical Requirements

Bidders should familiarize themselves with the technical specifications that outline the operational standards and service levels expected during the contract duration. This includes understanding the brands and models of the CCTV cameras involved and the support systems in place for their maintenance.

Financial Requirements

Financially, bidders are expected to present a detailed breakdown of costs associated with the maintenance of the 40 CCTV cameras, along with proof of previous financial solvency. Any proposals must also include compliance with the terms including Earnest Money Deposit (EMD) and acceptable payment schedules.

Document Submission Details

All documentation must be submitted according to the guidelines outlined in the tender specs. Bidders should ensure that all required certificates and documentation adhere to the specified formats, and are submitted within the timeline stipulated, details of which can be sourced from the official documents.

Special Provisions

This tender includes special provisions aimed at benefiting Micro, Small, and Medium Enterprises (MSEs), as well as startups that are registered entities. These provisions encourage participation from smaller businesses and aim at fostering local entrepreneurship.

Evaluation Process

The evaluation of bids will follow a structured process focusing on both technical and financial criteria. Bidders must meet the mandatory compliance requirements to be considered for selection. The evaluation may also take into consideration value-additions and overall project execution capabilities.

Delivery Locations

The maintenance services are to be rendered at specified locations designated by the Department of Military Affairs, ensuring accessibility for operational readiness and timely maintenance.

Contact Information

For any clarifications or further inquiries regarding this tender, prospective bidders should reach out to the official contact channels provided in the tender documentation to ensure they have the most accurate and up-to-date information.


General Information

Item Category
Customized AMC/CMC for Pre-owned Products - CAMC FOR 40 CCTV CAMERA FOR A PERIOD OF 02 YEARS; CCTV; Comprehensive Maintenance Contract (CMC); AS REQUIRED; No
Ministry Name
Organisation Name

Financial Information

Estimated Bid Value
₹5,90,000.00
EMD Amount
₹29,500.00
Minimum Turnover
₹2.00 Lakh (s)
Bid Offer Validity
180 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

6 Documents
GeM-Bidding-7721307.pdfMain Document
Scope Of Work DocumentSCOPE_OF_WORK SOW
Other DocumentsOTHER
Payment Terms & ConditionPAYMENT PAYMENT
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity capable of delivering comprehensive maintenance service for CCTV systems. Bidders must demonstrate previous experience and possess the necessary certifications related to technical services and financial stability.

Bidders must adhere to defined technical specifications that dictate service levels and maintenance protocols specific to the CCTV cameras involved in the project. This includes capabilities in troubleshooting, routine checks, and repairs as applicable.

All submissions must be made electronically in the specified formats outlined in the tender documents. Bidders are responsible for ensuring that all necessary documents are completed and submitted by the established deadlines, with attention to the submission standards specified.

Bidders are required to provide an Earnest Money Deposit (EMD) along with a performance security guarantee upon contract award. Payment terms and reviews are also outlined to ensure compliant financial handling throughout the contract lifecycle.

The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) by offering provisions and support mechanisms that allow for competitive bidding. Compliance with government policies like ‘Make in India’ adds further incentives for local entrepreneurs to engage in this tender opportunity.

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