Procurement of Patient Calling System

PROCUREMENT OF PATIENT CALLING SYSTEM

Goods
Qty:1

Tender Timeline

Tender Issue
June 10, 2025 at 11:07 AM

Tender Description

Tender Title: Procurement of Patient Calling System
Reference Number: 33209b16
Issuing Authority/Department: Department of Military Affairs, Ministry of Defence

Scope of Work and Objectives

The Procurement of Patient Calling System aims to enhance communication within healthcare facilities by establishing an efficient and reliable patient calling system. This system is intended to facilitate better patient care by allowing seamless interaction between patients and healthcare staff. Bidders are tasked with providing a comprehensive solution that meets specified technical and functional requirements.

General Information

Item Category
PROCUREMENT OF PATIENT CALLING SYSTEM
Ministry Name
Organisation Name

Financial Information

OEM Average Turnover
₹3.00 Lakh (s)
Minimum Turnover
₹2.00 Lakh (s)
Bid Offer Validity
180 (Days)
Past Performance
10 %
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Inspection Required
Yes
Technical Clarifications Time
2 Days

Tender Documents

4 Documents
GeM-Bidding-7947294.pdfMain Document
Other DocumentsOTHER
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Past Performance
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • OEM Annual Turnover
  • Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity compliant with local laws. Bidders should possess relevant experience in providing healthcare communication services and demonstrate a successful track record of installing and maintaining similar systems. Compliance with local business regulations is mandatory to be considered for participation.

Bidders must provide several required certificates including a valid business registration certificate, relevant tax clearance documents, and any certifications related to quality standards applicable to healthcare equipment. Additionally, certificates demonstrating past project completions and client references may also enhance compliance in the evaluation process.

The registration process enables bidders to create an account on the designated online procurement portal. After registration, bidders can upload their technical and financial proposals along with the required supporting documents in PDF format. It is vital to follow all submission guidelines to ensure compliance and facilitate timely evaluation.

The payment terms typically involve an upfront payment upon successful contract signing, followed by subsequent payments contingent on milestone completions. An Earnest Money Deposit (EMD) is required to secure bidders’ proposals, the details of which are specified in the tender document to ensure accountability and commitment throughout the bidding process.

The tender includes specific benefits for MSEs designed to enhance their competitiveness. This includes eligibility for reduced tender fees, consideration for price preference during evaluation, and additional support in the procurement process, allowing smaller enterprises to compete effectively against larger firms. Compliance with ‘Make in India’ initiatives is also encouraged, promoting local manufacturing and sourcing.

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