Department of Military Affairs Tender by Indian Army (GEM/2025/B/6135604)
COOK HOUSE DINING HALL

Tender Timeline
Tender Title: Provision of Cook House Dining Hall Services
Tender Reference Number: GEM/2025/B/6135604
Issuing Authority/Department: Department of Military Affairs, Ministry of Defence
Scope of Work and Objectives
The purpose of this tender is to solicit bids for the provision of comprehensive Cook House Dining Hall services. The services aimed at ensuring efficient and hygienic dining experiences for military personnel involve preparing and serving meals, maintaining cleanliness, and adhering to stringent health and safety regulations. The objectives of this tender include:
- Delivering high-quality meal preparations.
- Ensuring adherence to military standards concerning food safety and service.
- Managing a well-maintained dining environment.
Eligibility Criteria
To be eligible for participation in this tender, potential bidders must meet certain criteria including:
- Registration as a business entity authorized to operate in the catering and food services sector.
- Experience in managing dining services, preferably in institutional or military settings.
- Compliance with local health and safety regulations.
Technical Requirements
Bidders must demonstrate their ability to fulfill the following technical requirements:
- Provision of trained staff capable of handling food preparation and service in line with military regulations.
- Implementation of safety protocols for food storage, preparation, and service.
- Equipment must comply with the latest standards for food safety and hygiene.
Financial Requirements
Bidders should present a competitive pricing structure that meets the financial stipulations set forth by the Department of Military Affairs. This includes a breakdown of costs associated with meal preparation, service provision, and any ancillary services.
Document Submission Details
All requisite documents must be submitted electronically, clearly labeled in accordance with the tender instructions. Bidders are encouraged to ensure that all documents are complete and accurate to facilitate swift evaluation.
Special Provisions
This tender provides provisions that favor Micro, Small, and Medium Enterprises (MSEs), including potential price adjustments to promote inclusive participation. Startup entities are also encouraged to apply, drawing on skills and innovation that can contribute to service delivery.
Evaluation Process
The assessment of submitted bids will consider technical capabilities, pricing competitiveness, and past performance. An evaluation committee will be established to review submissions against predefined criteria, ensuring transparency and impartiality.
Delivery Locations
Services provided under this tender will primarily occur within designated military bases. Additionally, flexibility in service delivery locations may be necessary based on operational requirements.
Contact Information
For inquiries regarding this tender, interested parties can reach out via the official communication channels detailed on the tender notice. It is important to ensure that all communication is clear and follows the outlined protocols to avoid any miscommunication.
Additional Information
Bidders are advised to familiarize themselves with the military standards required for food service operations. A comprehension of operational hours and the nature of the environments where services are to be delivered will significantly enhance the chances of successful bidding.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Past Performance
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity within the food service industry, possessing prior experience in managing dining services, and adhering to local health and safety standards. Interested businesses must clearly demonstrate their capacity to provide high-quality meal services and comply with military operational protocols to qualify for the tender.
Bidders must meet stringent technical specifications relating to food safety protocols, staff qualifications, and equipment standards. This includes having trained personnel familiar with military dining requirements, implementing robust sanitation measures, and using industry-compliant kitchen equipment to ensure safe meal preparation and service.
An Earnest Money Deposit (EMD) is a requisite guarantee that indicates the bidder’s serious intention to execute the contract if awarded. Specific figures for EMD requirements will be outlined in the tender documents, and bidders must ensure that this is submitted alongside their proposals to secure their application.
Documents should be submitted electronically in the prescribed format mentioned in the tender guidelines. Accepted document formats typically include PDF and DOC. Bidder submissions should be clear, consistent, and organized to facilitate an efficient evaluation process by the committee.
Yes, there are distinct benefits for MSEs participating in this tender. The provisions include potential adjustments in pricing guidelines and considerations during the evaluation phase. MSEs are encouraged to leverage their innovative approaches and cost-effective solutions to enhance their proposals and contribute to service efficiency within the military dining frameworks.
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