Department of Posts Tender by Department Of Posts (GEM/2025/B/6106404)
Hiring of Agency for IT Projects- Milestone basis

Tender Timeline
Tender Title: Hiring of Agency for IT Projects - Milestone Basis
Reference Number: GEM/2025/B/6106404
Issuing Authority
This tender is issued by the Department of Posts under the Ministry of Communications. The objective is to engage a professional agency to manage various IT projects on a milestone basis to enhance the IT services provided by the Department.
Scope of Work and Objectives
The primary aim of this tender is to solicit proposals for the hiring of a specialized agency that can effectively manage and execute IT projects as per the defined milestones. The selected agency will be responsible for planning, implementing, and monitoring these projects, ensuring high-quality deliverables aligned with the strategic objectives of the Department of Posts.
The agency will undertake various tasks including but not limited to:
- Project planning and execution
- Resource allocation and management
- Quality assurance
- Reporting and documentation
- Collaboration with internal teams and stakeholders
Eligibility Criteria
To be eligible for this tender, bidders must meet the following criteria:
- Must be a registered entity with relevant experience in managing IT projects.
- Proven track record of completing similar projects successfully.
- Financial stability and capability to undertake projects of this scale.
- Other qualifications as specified in the tender documents.
Technical Requirements
Bidders must possess technical expertise in:
- Project management methodologies
- IT infrastructure management
- Software development, deployment, and maintenance
- Compliance with data security and privacy regulations
Financial Requirements
Interested agencies should demonstrate their financial proficiency, including:
- Submission of audited financial statements for the past three years.
- Evidence of sufficient cash flow and financial resources to support project execution.
Document Submission Details
All bids must be submitted in the prescribed format as outlined in the tender document. Vendors are required to ensure that all submissions are complete and adhere to the guidelines provided, including necessary supporting documents.
Special Provisions
This tender offers benefits for Micro, Small, and Medium Enterprises (MSEs) and startups, promoting inclusivity and diversity in participation. Eligibility for these provisions will be based on relevant government definitions and guidelines.
Evaluation Process
Bids will be evaluated based on:
- Compliance with eligibility criteria
- Technical proposal quality
- Financial bid competitiveness
- Experience and past performance in similar projects
Delivery Locations
The project execution will primarily occur within regions defined by the Department of Posts, with all necessary logistical arrangements to be handled by the selected agency.
Contact Information
For further inquiries related to the tender, interested bidders are encouraged to reach out through the official communication channels provided in the tender documentation.
This tender represents a significant opportunity for qualified agencies with a strong background in IT project management to contribute to the ongoing developments within the Department of Posts. Interested parties should prepare their bids meticulously to align with the requirements and guidelines set forth.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with relevant experience in managing IT projects. Bidders must have a proven track record of successfully completing similar projects, demonstrate financial stability, and possess capabilities to undertake projects of this scale. It is also essential that bidders comply with all technical requirements specified in the tender documentation.
Bidders should provide specific certificates such as registration and tax compliance certificates, certificates proving prior experience in IT project management, and financial statements from the last three years. Compliance with quality standards and other regulatory certifications pertinent to IT services may also be required.
Interested agencies must complete their registration on the designated procurement platform, following all steps outlined in the tender announcement. This typically includes filling out required forms, providing necessary documents, and submitting them through the proper channels as specified.
Bidders are generally required to submit documents in commonly accepted formats such as PDF or Word. The complete listing of accepted formats will be detailed in the tender documents to ensure compliance and standardization throughout the submission process.
Payment terms will typically be structured according to milestones achieved during the project. The detailed financial model, including the schedule of payments and performance security requirements, will be provided in the tender documentation to foster transparency and clarity in financial dealings.
Micro, Small, and Medium Enterprises (MSEs) and startups are encouraged to participate through various provisions that may include easier qualification criteria and financial assistance options. These provisions align with the government’s efforts to promote local entrepreneurship and compliance with policies such as ‘Make in India’. Prioritizing local content in procurement processes is also emphasized to support domestic industries.
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