Operation and Maintenance of Electro-Mechanical Installations - Complete System

Operation And Maintenance Of Electro-Mechanical Installations - Complete System

Service
Qty:NaN
EMD: ₹1.7 Lakh
EST Bid: ₹85.4 Lakh

Tender Timeline

Tender Issue
June 9, 2025 at 1:29 PM

Tender Title: Operation and Maintenance of Electro-Mechanical Installations - Complete System
Tender Reference Number: f3e99b1d
Issuing Authority/Department: Department of Telecommunications (DOT), Ministry of Communications

The Operation and Maintenance of Electro-Mechanical Installations tender aims to select qualified service providers for comprehensive operations and maintenance solutions for electro-mechanical systems. The scope of work encompasses all activities necessary to ensure optimal functioning, efficiency, and sustainability of the installations, thereby aligning with national standards and policies.

Scope of Work and Objectives

The successful bidder will be responsible for the complete maintenance of electro-mechanical installations, which may include but are not limited to the following:

  • Regular preventive maintenance checks
  • Emergency repair services
  • System upgrades and improvements
  • Compliance with safety regulations
  • Documentation of maintenance activities

The primary objective is to ensure uninterrupted operations of all installations and adherence to operational guidelines established by the Department of Telecommunications.

Eligibility Criteria

To participate in this tender, bidders must meet the following eligibility criteria:

  • Must be a registered company in India
  • Have experience in operation and maintenance of electro-mechanical systems
  • Possess relevant certifications to conduct electro-mechanical maintenance activities
  • Financial stability to undertake the project

Technical Requirements

Bidders must provide the following technical specifications:

  • Detailed operational plan showcasing the maintenance methodology
  • List of personnel who will be involved in the task, along with their qualifications and experience
  • Proposed schedule and timeframe for maintenance activities
  • Compliance with safety and quality standards as per government regulations

Financial Requirements

Bidders are required to submit financial proposals demonstrating their ability to perform the required services. This includes:

  • Detailed costing breakdown for various maintenance activities
  • Evidence of financial stability, such as audited accounts
  • Proposed payment terms and conditions

Document Submission Details

All proposals must be submitted online through the designated e-procurement platform. The submitted documents should include:

  • Technical proposal outlining the methodology and personnel
  • Financial proposal with detailed pricing
  • Copies of necessary certifications and registrations

Special Provisions

This tender may have provisions to encourage participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Specific benefits might include:

  • Relaxation in eligibility criteria
  • Financial assistance or subsidies
  • Priority in evaluation and selection processes

Evaluation Process

The tender will undergo a comprehensive evaluation procedure, which may include:

  • Preliminary screening of eligibility criteria
  • Technical assessment based on detailed proposals
  • Financial evaluation focusing on cost-effectiveness and value-for-money

Delivery Locations

Services will be required at various sites designated by the Department of Telecommunications. Bidders must specify their capability to deliver services across these locations efficiently.

Contact Information

For further inquiries regarding the Operation and Maintenance of Electro-Mechanical Installations, interested bidders are encouraged to reach out to the Department of Telecommunications through the provided contact channels listed in the tender documentation.


General Information

Item Category
Operation And Maintenance Of Electro-Mechanical Installations - Complete System
City

Financial Information

Estimated Bid Value
₹85,41,963.00
EMD Amount
₹1,70,839.00
Minimum Turnover
₹13.00 Lakh (s)
Bid Offer Validity
90 (Days)
Arbitration Clause
Yes (Arbitration clause document) as per DoE OM No.F.1/2/2024-PPD dated 03.06.2024 Arbitration should not be routinely included in contracts
Mediation Clause
Yes (Mediation clause document) as per DoE OM No.F.1/2/2024-PPD dated 03.06.2024 mediation clause should not be routinely included in contracts and pre- litigation mediation can be taken up without any such clause also

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

7 Documents
GeM-Bidding-7943680.pdfMain Document
Other DocumentsOTHER
Other DocumentsOTHER
Scope Of Work DocumentSCOPE_OF_WORK SOW
Other DocumentsOTHER APPENDIX
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

The eligibility requirements include being a registered entity in India, possessing experience in the operation and maintenance of electro-mechanical systems, and having the necessary certifications for conducting maintenance tasks. Additionally, bidders must demonstrate financial stability to manage the project efficiently.

Bidders must submit a comprehensive technical proposal detailing the operational plan for maintenance, including methodologies, personnel qualifications, and experience. It’s essential to ensure that all proposed activities comply with safety regulations and quality standards set forth by government authorities.

The Earnest Money Deposit (EMD) details will be specified in the tender documentation. Bidders must ensure that they fulfill the EMD requirement, as it is a critical part of the submission process. Failure to submit the EMD may lead to disqualification from the evaluation process.

Bids must be submitted electronically via the designated e-procurement platform. It is crucial for bidders to carefully follow the submission guidelines and ensure that all required documents are uploaded correctly to avoid any disqualification.

The tender provides special provisions for MSEs, which may include relaxed eligibility criteria, assistance with financial aspects, and prioritized evaluation processes to enhance their competitive edge during the bid submission and evaluation phases.

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