Food Civil Supplies and Consumer Affairs Department Gujarat Tender by Directorate Of Food And Civil Supplies (GEM/2024/B/5756195)
Issuance of Smart Cards/ID Cards - Simple plastic card (with QR/Bar code); Ration Card; As per atta

Tender Timeline
Tender Title: Issuance of Smart Cards/ID Cards
Reference Number: GEM/2024/B/5756195
Issuing Authority/Department
The tender is issued by the Food Civil Supplies and Consumer Affairs Department, Gujarat, and managed by the Directorate of Food and Civil Supplies.
Scope of Work and Objectives
The objective of this tender is the issuance of Smart Cards/ID Cards, specifically simple plastic cards that include QR/bar codes, slated for use as Ration Cards. The anticipated total quantity stands at 15,000,000 cards. Bid proposals should detail the capabilities necessary for card printing along with any additional services specified in the attached documents.
Eligibility Criteria
To participate in this tender, bidders must meet the following eligibility criteria:
- Be a registered entity.
- Provide valid documentation demonstrating the required turnover and experience as outlined in the detailed specifications.
- If seeking exemptions from experience or turnover criteria, submit documents proving eligibility for exemptions.
Technical Requirements
Bidders are expected to meet rigorous technical requirements, including:
- The ability to produce simple plastic cards with QR/bar codes.
- Qualifications related to manpower designated for front desk facilitation, as well as call center support.
- Detailed hardware requirements as described in the tender documents.
Financial Requirements
Bidders will need to provide financial proposals, including an Earnest Money Deposit (EMD) of ₹22,500,000. Support documentation for EMD exemption must be uploaded alongside the bid, if applicable.
Document Submission Details
All required documentation must be submitted via the GeM portal. This includes:
- Bidder Turnover documentation
- Certificates requested in the Additional Terms and Conditions (ATC)
- Additional specified documents highlighted in the tender.
Special Provisions
Though there are no exemptions provided for Micro, Small, and Medium Enterprises (MSE) or startups regarding experience or turnover, the policy will be strictly adhered to for all bidders. Each proposal must have the necessary supporting documents to qualify.
Evaluation Process
The evaluation of bids will follow a total value-wise evaluation method, which focuses on the complete proposal provided by each bidder. Bids will also be subjected to a reverse auction whereby all technically qualified bidders may participate except for those with the highest quoted price.
Delivery Locations
The primary delivery location for the cards is the Block No-14/6, New Sachivalaya, Gandhinagar, Gujarat.
Contact Information
For any queries related to the tender, interested parties may contact the designated buyer through the email provided in the documentation: buycon4.cdrc.gj@gembuyer.in.
In summary, the successful bidder will ensure the comprehensive management of the issuance of Smart Cards/ID Cards while meeting technical specifications and guidelines laid out such as training support, hardware provisioning, and adherence to compliance and quality measures. The contract period is expected to span over two years, during which the selected vendor will cater to all requirements stipulated by the Food Civil Supplies and Consumer Affairs Department.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Corrigendum Updates
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Frequently Asked Questions
The eligibility requirements include being a registered entity and submitting relevant documentation that confirms both turnover and experience. Bidders must also provide supporting documents if seeking exemptions from the stipulated experience or turnover criteria.
Participants in this tender must submit several required certificates outlined in the attached documentations, including Bidder Turnover certificates and any additional documents specified in the Additional Terms and Conditions (ATC). Failure to provide these could result in disqualification.
To participate, bidders need to register via the GeM portal. Registration typically involves filling out necessary forms, uploading relevant certifications, and complying with all submission requirements specified in the tender.
Bidders must submit documents in standard formats prescribed by the GeM portal. Typically, formats include PDF, JPEG, or other digital file types, ensuring easy accessibility and review during evaluation.
Technical specifications require bidders to provide simple plastic cards with QR/bar codes suitable for Ration Card issuance. Additional specifications regarding quality standards and print capabilities are detailed in the attached documents.
Bidders are required to ensure that the smart cards meet all quality standards set forth in the technical requirements of the tender, including adherence to functional testing and security specifications.
Yes, compliance with all applicable laws and regulations, including labor laws, is mandatory. Additionally, bidders should adhere to standards set in the GeM General Terms and Conditions.
The cards will be subject to specified testing criteria outlined in the scope of work. This may include functionality tests, durability assessments, and secure data management capabilities.
The EMD amount required for this tender is ₹22,500,000. Bidders opting for EMD exemption must provide valid supporting documentation along with their bid.
While performance security is not explicitly required for this tender, bidders must ensure that all relevant financial agreements and commitments in their proposals are honored as specified in the documents attached.
Payment terms will be detailed as per the attached document which outlines conditions for regular payments upon successful delivery and validation of the smart cards supplied under the contract.
Price evaluation will be based on the total value of the bid offered. Evaluators will assess the proposed cost against the project deliverable expectations, ensuring competitive pricing considerations are adhered to.
Following the completion of the evaluation process, bidders will be notified of the results as per the timeline specified in the tender announcements and guidelines.
There are no MSE specific benefits related to experience or turnover for this tender. However, all vendors are encouraged to ensure compliance with standard procurement practices as per the Make in India policy.
Similar to MSEs, this tender does not provide specific provisions for startups regarding experience and turnover exemptions, thereby necessitating all bidders to meet the primary eligibility criteria.
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