GAIL India Limited Tender by Gail India Limited (24c9672d5)

Tender Title:

Hiring of Operational Assistance Services
Reference Number: 24c9672d5

Issuing Authority:

GAIL India Limited
Department: Ministry of Petroleum and Natural Gas

Scope of Work and Objectives

The main objective of this tender is to seek qualified service providers for the hiring of operational assistance services in the IOPS areas of C2C3 and LPG. The successful tenderer will be responsible for providing comprehensive operational support to the operations management team while adhering to the highest standards of service quality.

The scope includes, but is not limited to:

• Operational assistance in critical areas such as C2C3 and LPG.
• Continuous monitoring and assessment of operational performance.
• Coordination between various operational units to streamline workflows.
• Implementation and management of best practices in operational efficiency.

Eligibility Criteria

To be eligible for this tender, bidders must meet several key criteria including:

• Registration as a legal entity with the requisite licenses applicable to the services proposed.
• Demonstrated experience in providing similar operational assistance services within the last three years.
• A valid GST registration and compliance with tax regulations.

Technical Requirements

Bidders need to ensure that their proposal reflects compliance with the technical specifications as mentioned in the tender document. Key aspects include:

• Proven methodologies for operational assistance.
• Quality assurance processes to ensure service delivery meets the specified standards.
• Staff qualifications and experience in operational management.

Financial Requirements

Participating bidders must provide sound financial documents including:

• Audited financial statements for the last three years.
• A commitment to the quoted lump sum price inclusive of GST for the services rendered.
• Evidence of financial stability to ensure project continuity.

Document Submission Details

All submissions must be thorough and include:

• A detailed proposal response addressing all tender requirements.
• Supporting documentation as stipulated in the tender notice.
• Submission must be made electronically in the specified format on the GEM portal.

Special Provisions

This tender has specific provisions that may favor Micro, Small, and Medium Enterprises (MSEs) and startups to encourage participation and ensure inclusivity in the procurement process.

Evaluation Process

Bids will be evaluated based on:

• Adherence to eligibility criteria.
• Completeness of the technical proposal.
• Financial competitiveness.
• Past performance and service delivery record of the bidder.

Note: The evaluation will adhere to the principles of fairness, transparency, and value for money, ensuring that the best-suited service provider is selected.

Delivery Locations

The operational assistance services are required primarily in the IOPS areas of C2C3 and LPG as specified in Section VII of the tender document.

Contact Information

For further queries, bidders can find relevant contact details on the GEM portal, ensuring no misleading information is provided.