Government Tender for Running Kitchen at SMIMER Hospital - Bed-to-Bed Diet Supply

This government tender invites qualified service providers to operate the kitchen at SMIMER Hospital, Surat, for a period of 24 months. The project involves supplying bed-to-bed diets to indoor patients, ensuring high standards of hygiene and nutritional quality. The tender is issued by Surat Municipal Corporation and targets experienced catering and healthcare service providers. The scope includes managing kitchen operations, food preparation, and timely delivery of meals to patients. Bidders must demonstrate compliance with health and safety regulations, possess relevant licenses, and have a proven track record in hospital catering services. The project value is estimated at approximately INR 25 million, with a bid submission deadline set for July 2, 2025. This opportunity is ideal for companies specializing in healthcare catering, hospital food services, and related hospitality industries seeking government contracts.

The selected contractor will be responsible for:

• Managing the entire kitchen operations at SMIMER Hospital.
• Preparing nutritious and hygienic meals as per prescribed dietary requirements.
• Ensuring timely delivery of meals to indoor patients.
• Maintaining cleanliness and safety standards in the kitchen.
• Procuring quality ingredients and managing inventory.
• Complying with all health, safety, and sanitation regulations.

The process involves:

1. Setting up kitchen infrastructure as per specifications.
2. Procuring necessary licenses and certifications.
3. Recruiting skilled staff for food preparation and service.
4. Implementing quality control measures.
5. Regularly reporting to hospital authorities.

✓ Must have valid registration and licenses including Food License, Health Department License, and GST Registration.
✓ Proven experience in hospital catering services for at least 3 years.
✓ Demonstrated financial stability with a bank solvency certificate covering 20% of the tender value.
✓ Submission of all required documents such as PAN Card, Income Tax Returns for the last three years, and proof of successful project execution.
✓ Must submit a demand draft for tender fee and EMD.

Qualification Requirement	Details
Tender Fee	INR 4,248
EMD	INR 2,50,000
Experience	Minimum 3 years in hospital catering
Financial Stability	Bank solvency certificate of 20% of estimated cost
Certification	Food license, Health license, GST, Professional Tax

The kitchen must adhere to the following technical parameters:

Parameter	Specification
Kitchen Area	Minimum 200 sq. meters
Food Storage	Temperature-controlled storage units
Equipment	Modern cooking and refrigeration equipment
Hygiene Standards	Compliant with FSSAI norms
Staff Qualification	Trained and certified culinary staff

Sequential process: 1. Infrastructure setup as per specifications. 2. Procurement of equipment and licenses. 3. Staff recruitment and training. 4. Trial runs and quality checks. 5. Full operational readiness.

The estimated project cost is INR 25,00,00,000. The bid should include a detailed cost breakdown:

Cost Component	Amount (INR)
Infrastructure setup	5,00,00,000
Staff wages	10,00,00,000
Raw materials	7,50,00,000
Equipment	2,50,00,000
Miscellaneous	2,00,00,000

Payment terms: - 10% advance upon contract signing. - Monthly payments based on delivered meals. - Final settlement after project completion.

Interested bidders must follow these steps:

1. Download tender documents from the official portal.
2. Submit the tender fee and EMD via demand draft.
3. Prepare and submit technical and financial bids online before the deadline.
4. Attend the pre-bid meeting if scheduled.
5. The bids will be opened publicly on the specified date.

Timeline	Details
Bid Submission Start	12-06-2025 10:30 AM
Bid Submission End	02-07-2025 6:00 PM
Bid Opening	10-07-2025 10:10 AM

Ensure all documents are correctly uploaded and comply with tender requirements.

Bids will be evaluated based on:

Criteria	Weightage
Technical competence	40%
Financial proposal	30%
Experience in hospital catering	20%
Compliance with eligibility	10%

Minimum qualifying marks for technical evaluation are set at 70%. Bidders must meet all mandatory criteria, including licenses, experience, and financial stability, to qualify for the financial evaluation stage.

Date	Event	Details
12-06-2025	Bid Start	Bid submission opens
02-07-2025	Bid End	Last date for submission
10-07-2025	Bid Opening	Bids will be opened publicly
15-07-2025	Award Notification	Successful bidder informed
01-08-2025	Contract Start	Project commencement

All deadlines are strict; late submissions will be rejected.

For queries and support, contact:

Name	Position	Contact	Email
Medical Superintendent	SMIMER Hospital	9727740981	hospitaladmin@suratmunicipal.gov.in
Tender Helpdesk	Surat Municipal Corporation	079-12345678	tenders@suratmunicipal.gov.in

Bidders are encouraged to seek clarifications before the deadline to ensure compliance.

All bidders must ensure compliance with the detailed terms and conditions specified in the tender document. A free vendor training session will be organized every Saturday at (n)Code Solutions, Ahmedabad, to assist bidders in understanding the online bidding process. The tender is part of the State Government & UT sector initiatives to improve healthcare services through efficient hospital catering. Bidders are advised to review all eligibility criteria and technical specifications thoroughly before submission.