Overview - Health and Family Welfare Department, Assam

Healthcare Kitchen and Dietary Service - General, Private & ICU; Diet; Full Regular Diet, Soft Diet

Service
Qty:NaN
EMD: ₹1.0 Lakh
EST Bid: ₹2.9 Crore

Tender Timeline

Tender Issue
May 29, 2025 at 1:08 PM
Corrigendum
June 10, 2025 at 11:24 AM
Bid Extended to June 23, 2025 at 05:00 PM

Overview

The 2c2deefe tender focuses on the provision of Healthcare Kitchen and Dietary Services, specifically targeting a range of dietary needs for healthcare settings, including General, Private, and ICU services. The issuing authority for this tender is the Health and Family Welfare Department, Assam.

Scope of Work and Objectives

The primary objective of this tender is to ensure the highest standards of dietary provisions within healthcare facilities. The services required include the preparation and delivery of diverse dietary options which encompass:

  • Full Regular Diet
  • Soft Diet
  • Liquid Diet
  • Clear Liquid Diet
  • Pediatric Diet
  • Diabetic Diet
  • Low Protein Low Sodium Diet
  • Burn Diet/High Protein and High Calorie Diet
  • High Carbohydrate Diet

The successful bidder will be responsible for managing the entire kitchen operations, ensuring compliance with health regulations, and meeting the nutritional needs of patients across various departments.

Eligibility Criteria

Eligible bidders must meet the following criteria:

  • Must be a registered service provider in the healthcare sector.
  • Proven experience in delivering dietary services within a healthcare environment.
  • Ability to comply with the specific operational requirements outlined in the tender documentation.

Technical Requirements

Bidders are required to possess the following technical capabilities:

  • Ability to manage large-scale kitchen operations.
  • Knowledge of food safety and hygiene protocols in a healthcare context.
  • Expertise in specialized dietary preparations.
  • A systematic approach to menu planning and meal delivery.

Financial Requirements

Bidders must demonstrate financial stability, which can be shown through:

  • Recent financial statements.
  • Evidence of the ability to secure necessary funding or investments for operations.

Document Submission Details

All proposals must be submitted in accordance with the guidelines provided in the tender documents. Proposals should include:

  • A detailed project plan showcasing the understanding of dietary needs.
  • Evidence of prior experience.
  • Financial proposals outlining pricing and potential discounts.

Special Provisions

This tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs), recognizing their importance in contributing to local economies. Startups will also benefit from favorable evaluation criteria aimed at encouraging participation in this sector.

Evaluation Process

Proposals will undergo a thorough evaluation process based on:

  • Compliance with technical specifications.
  • Cost-effectiveness of the submitted financial proposals.
  • Supplier’s track record and capacity to deliver quality services within the defined timelines.

Delivery Locations

Services will be provided across various healthcare facilities within Assam, including hospitals, clinics, and other healthcare institutions as outlined by the Health and Family Welfare Department.

Contact Information

For further inquiries and clarification regarding the tender, interested parties should refer to the official contact details provided in the specific tender documentation. Ensure all communications adhere to the guidelines set forth.


General Information

Item Category
Healthcare Kitchen and Dietary Service - General, Private & ICU; Diet; Full Regular Diet, Soft Diet, Liquid Diet, Clear Liquid Diet, Pediatric Diet, Diabetic Diet, Low Protein Low Sodium Diet, Burn Diet/ High Protein And High Calorie Diet, High Carbo..
State

Financial Information

Estimated Bid Value
₹2,90,00,000.00
EMD Amount
₹1,00,000.00
Minimum Turnover
₹50.00 Lakh (s)
Bid Offer Validity
90 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

4 Documents
GeM-Bidding-7902790.pdfMain Document
Other DocumentsOTHER
Buyer uploaded ATC documentATC ATC
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • Additional Doc 1 (Requested in ATC)
  • Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Corrigendum Updates

Bid Extended to June 23, 2025 at 05:00 PMModified on June 10, 2025 at 11:24 AM
Bid Opening June 23, 2025 at 05:30 PM

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Frequently Asked Questions

The eligibility requirements include being a registered entity in the healthcare sector with proven experience in providing dietary services. Bidders must demonstrate their ability to meet specified technical and financial capabilities, ensuring their suitability for delivering comprehensive healthcare kitchen services.

Bidders must comply with stringent technical specifications, which include expertise in managing large-scale kitchen operations, adherence to food safety protocols, and proficiency in preparing specialized diets. This is crucial for meeting the diverse dietary needs of patients in healthcare settings.

The submission methods outlined in the tender documentation dictate that all proposals should be submitted electronically. Bidders must follow the prescribed format and include all required documents to ensure their proposals are evaluated correctly.

Yes, compliance with various quality standards is essential. Bidders are required to adhere to health regulations and the specific quality benchmarks set for dietary services in healthcare facilities. This not only ensures patient safety but also enhances the quality of service delivery.

Micro, Small, and Medium Enterprises (MSEs), as well as startups, have special provisions in this tender that provide them with advantages in the evaluation process. This includes potential price relaxation and acknowledgment of their contributions to local economies, facilitating greater participation and opportunity in government tenders.

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