Health and Family Welfare Department West Bengal Tender by General Administration (GEM/2025/B/6089375)
Internet Connectivity - 1000
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Tender Title: Internet Connectivity Services
Tender Reference Number: GEM/2025/B/6089375
Issuing Authority/Department: Health and Family Welfare Department, West Bengal
The Health and Family Welfare Department of West Bengal invites bids for the provision of Internet Connectivity Services. This essential service aims to enhance communication and operational efficiency within the public health sector across the state of West Bengal. The successful bidder will be expected to deliver high-quality internet connectivity solutions that will cater to various locations associated with the department.
Scope of Work and Objectives
The scope comprises:
- Provisioning of reliable and high-speed internet connectivity across specified locations identified by the department.
- Ensuring network infrastructure is in place to support continuous service delivery.
- Offering maintenance and technical support during the contract period to ensure uninterrupted service.
- Establishing necessary security measures to protect sensitive data transmitted over the network.
Eligibility Criteria
Bidders must meet the following eligibility requirements:
- Be a registered legal entity.
- Possess a proven track record of delivering similar services in the past.
- Hold relevant certifications that demonstrate capability in providing internet services.
- Financial stability to fulfill the contract obligations.
Technical Requirements
Bidders must provide:
- Detailed evidence of their network capabilities, including scalability and bandwidth management.
- Documentation supporting compliance with specified technical specifications and quality standards, ensuring service meets industry standards.
- Details about infrastructure that will support the provision of internet connectivity, including backup provisions.
Financial Requirements
Interested parties are required to demonstrate their financial capabilities through:
- Submission of recent financial statements.
- Providing payment terms in line with the contract requirements, ensuring compliance with the department’s financial regulations.
Document Submission Details
Bidders are advised to prepare and submit their proposals electronically through the prescribed portal as specified by the Health and Family Welfare Department. It is imperative to adhere to the guidelines concerning the document formats and submission protocols to avoid disqualification.
Special Provisions
In alignment with government mandates, there are provisions designed to support Micro, Small, and Medium Enterprises (MSEs) and startups. Eligible bidders will receive priority and may benefit from financial concessions or support as part of the government’s initiative to promote local businesses.
Evaluation Process
Proposals will be evaluated based on:
- Compliance with eligibility and technical requirements.
- Total cost of services provided.
- Value-added services and additional offerings that enhance service delivery.
- Bidders’ experience and previous performance records.
Delivery Locations
The internet connectivity services will be provided across various locations as designated by the Health and Family Welfare Department. Specific locations will be provided in the tender documentation.
Contact Information
For inquiries and further clarification, bidders should refer to the contact channels set forth in the tender documents. It is important to avoid any misleading assumptions regarding contact details.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
2 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with a proven track record in providing internet connectivity services. Bidders must also hold all necessary certifications verifying service capability and demonstrate financial stability to fulfill contract obligations. The intention is to ensure that bidders possess the appropriate experience and technical expertise required for the project.
Bidders must provide relevant certificates that validate their expertise in delivering internet services. This typically includes service quality certifications, compliance with industry standards, and any additional relevant accreditations that demonstrate the bidder’s capability to meet the project’s technical specifications.
Registration to participate in this tender involves a straightforward online process. Bidders must visit the designated tender portal, create an account, and submit the necessary documentation including company credentials and evidence of eligibility. It is crucial to adhere to the required document formats specified in the tender guidelines to ensure successful registration.
Bidders must include an Earnest Money Deposit (EMD) along with their proposal, the specifics of which will be outlined in the tender documents. Providing the EMD demonstrates the bidder’s commitment to the proposal and is required to secure participation. Details regarding the amount and acceptable payment methods for the EMD will be included in the official tender documentation.
Yes, there are specific benefits for Micro, Small, and Medium Enterprises (MSEs) as well as provisions aimed at supporting startups. Bidders qualifying as MSEs may experience reduced eligibility criteria and will be given preference in the evaluation process. The tender encourages compliance with the ‘Make in India’ policy, which prioritizes local content and procurement rules, promoting local industry participation in government contracts.
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