Indian Railways Tender by Northern Railway (1468c4a63)
Smart Card Operated Ticket Vending Machine (ATVM) (Indian Railways)

Tender Timeline
Tender Title: Smart Card Operated Ticket Vending Machine (ATVM)
Reference Number: 1468c4a63
Issuing Authority
This tender is issued by the Ministry of Railways, specifically under the Indian Railways department, which operates as a vital division of the Northern Railway.
Scope of Work and Objectives
The primary objective of this tender is to procure Smart Card Operated Ticket Vending Machines (ATVMs). The total quantity required is 35 units. These machines are essential for enhancing the efficiency and convenience of ticket sales in the Indian Railways network. The successful bidder will be expected to deliver the machines that meet detailed technical specifications contained within the tender documentation.
Eligibility Criteria
To participate in this tender, bidders must satisfy specific eligibility requirements, including being a registered entity with relevant credentials and experience. Note that MSE and Startup exemptions from experience and turnover criteria are not granted for this tender, ensuring all bidders compete equally based on their capabilities.
Technical Requirements
Bidders are required to adhere to strict technical specifications as outlined in the referenced documents associated with this tender. Critical documentation required for evaluation includes:
- Experience Criteria
- Past Performance
- OEM Authorization Certificate
- Additional documents as specified in the ATT (Additional Technical Terms)
Financial Requirements
Bidders must furnish an Earnest Money Deposit (EMD) equal to No. Additionally, successful bidders will be required to submit a Performance Bank Guarantee (PBG) at a percentage of 5% of the total bid amount, with a required duration set at 39 months.
Document Submission Details
All necessary documentation needs to be submitted electronically through the designated bidding platform. Bidders must ensure that their submissions comply with the outlined formats and requirements. Key documents include past performance records and other essential certificates specifically requested in the Additional Technical Criteria (ATC).
Special Provisions
This tender acknowledges preferences for Make in India (MII) initiatives, thereby encouraging local content and production. However, other exemptions concerning MSEs are not applicable for this procurement.
Evaluation Process
The evaluation method is based on total value-wise evaluation, where the bids will be scrutinized and assessed against the specified criteria as well as the pricing proposal provided by the bidders. Inspection will be conducted by the official empaneled agency, RITES, ensuring thorough verification of compliance with all technical specifications and functionality requirements.
Delivery Locations
The intended delivery location for these ticket vending machines will be specifically established by the issuing authority. Successful bidders will be informed of the exact delivery sites and schedules upon the completion of the evaluation process.
Contact Information
For further inquiries regarding this tender, bidders may contact the designated supervisor at the office of the Senior Divisional Materials Manager (Sr. DMM). Key contact includes:
- Supervisor: Mr. Nripendra Kumar, ChDMS.
- Mobile Number: 9794833772 (Please contact for bid-related queries and document submissions).
Important Links
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Past Performance
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Technical Evaluation
ADDSOFT TECHNOLOGIES PRIVATE LIMITED Under PMA
Financial Evaluation
ADDSOFT TECHNOLOGIES PRIVATE LIMITED(MSE,MII)( MSE Social Category:General ) Under PMA
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Frequently Asked Questions
The eligibility requirements include being a registered entity with the appropriate certifications, technical qualifications, and experience as mandated by the Indian Railways. Bidders must also provide relevant certificates, such as an OEM Authorization Certificate and a demonstration of past performance.
Yes, involved parties must submit various required certificates, including the Experience Criteria, Past Performance, and OEM Authorization Certificate. These documents are essential for the evaluation and must accompany the bid submission.
The registration process entails creating an account on the GeM portal, where bidders must provide necessary business credentials and documentation. This must be completed before submitting any bids for the Smart Card Operated Ticket Vending Machine tender.
Bidders are required to upload documents in commonly accepted electronic formats, such as PDF, ensuring all submitted files are clearly legible and adhere to the specifications outlined in the tender documentation.
The technical specifications outline the design, operation, and performance criteria expected from the Smart Card Operated Ticket Vending Machines. These specifications can be reviewed in detail in the linked tender documents.
The quality standards include adherence to the Indian Railways’ operational and performance metrics, which guarantee the machines function efficiently and reliably within the railway network.
Bidders must comply with all regulatory requirements set forth within the tender documents and must ensure that their submissions are in full alignment with the expectations outlined for technical and financial qualifications.
The testing criteria will involve thorough inspections during which the machines will be assessed for functionality, reliability, and adherence to designated technical specifications as prescribed in the evaluation method.
The Earnest Money Deposit (EMD) is not required for this tender. However, bidders should be aware of the necessity for a Performance Bank Guarantee post-award at a rate of 5%.
The performance security must be established in the form of a Performance Bank Guarantee (PBG) at a percentage of 5% of the total bid amount, requiring submission within the specified time frame upon contract award.
The payment terms will be detailed in the final contract, allowing for structured payment upon successful delivery and acceptance of the Smart Card Operated Ticket Vending Machines.
Bids will undergo a total value-wise evaluation, where the committee will analyze and assess bids based on cost, compliance to specifications, and other factors defined in the tender documentation.
Notification of the evaluation results will typically be communicated electronically through the GeM portal, where bidders can primarily track the progress of their submissions.
No specific exemptions or benefits for Micro, Small, and Medium Enterprises (MSEs) are offered within this tender concerning years of experience or turnover requirements.
No exemptions for startups regarding experience or turnover criteria are granted for this procurement, ensuring a level playing field among all participating bidders.
The Make in India policies encourage local manufacturing and procurement, promoting the use of domestically produced components in the machines being tendered, thus boosting the local economy.
Bidders are expected to adhere to the guidelines on local content as specified under the Indian Railways procurement policies, contributing to the overall development of indigenous manufacturing capabilities.
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