Custom Bid for Services - Maintenance of Passenger Amenities Items in the Coaches of Vande Bharat Express

Custom Bid for Services - Maintenance of passenger amenities items in the coaches of Vande Bharat E

Service
Qty:NaN
EMD: ₹2.4 Lakh
EST Bid: ₹1.7 Crore

Tender Timeline

Tender Issue
June 17, 2025 at 7:06 PM

Tender Description for 32dc2c49

Tender Title:

Custom Bid for Services - Maintenance of Passenger Amenities Items in the Coaches of Vande Bharat Express

Issuing Authority:

Indian Railways, Ministry of Railways

Scope of Work and Objectives:

The primary objective of this tender is to procure comprehensive maintenance services for passenger amenities items in the coaches of the Vande Bharat Express trains. This entails ensuring the upkeep, functionality, and aesthetic appeal of all passenger-related facilities and items. Contractors are expected to provide specialized services to uphold the high standards that are synonymous with Vande Bharat Express. The maintenance service will cover various aspects, from regular inspections and prompt repairs to timely replacements, aligning with passenger expectations for quality and comfort during their journeys.

General Information

Item Category
Custom Bid for Services - Maintenance of passenger amenities items in the coaches of Vande Bharat Express Trainset based at LKO and BSB depot for three years
Department Name
Organisation Name

Financial Information

Estimated Bid Value
₹1,73,89,886.00
EMD Amount
₹2,36,950.00
Minimum Turnover
₹87.00 Lakh (s)
Bid Offer Validity
60 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

11 Documents
GeM-Bidding-7978671.pdfMain Document
Other DocumentsOTHER
Other DocumentsOTHER
Scope Of Work DocumentSCOPE_OF_WORK SOW
Payment Terms & ConditionPAYMENT PAYMENT
Other DocumentsOTHER
BOQ DocumentBOQ COMPLIANCE
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER COMPLIANCE
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity in accordance with Indian regulations, demonstrating prior experience in similar maintenance services, and providing substantial financial capacity to support the execution of the tender. Bidders must have valid registration certifications and should not be disqualified from participating in government tenders.

Bidders must comply with technical specifications that ensure a thorough understanding of maintenance protocols for passenger amenities. This includes having trained personnel available, utilising industry-standard tools, and maintaining compliance with safety regulations as established by Indian Railways. Additionally, bidders should submit a technical proposal detailing their operational approach.

Upon the successful execution of the tender, the payment terms will be outlined within the contract agreement. Bidders are generally required to furnish performance security, which may range between 5-10% of the bid amount, as a guarantee for the fulfillment of the contract obligations. This ensures that the services are delivered as per the stipulated conditions.

Proposals must be submitted electronically through the designated online portal specified in the tender documentation. Accepted document formats typically include PDF and Word formats for easy accessibility and consistency in submissions. Bidders should ensure their documents are clear, concise, and well-organized.

MSEs participating in this tender may enjoy various benefits including exemption from certain fees and preference during the evaluation process. Furthermore, provisions are made to ensure equitable opportunities for MSEs to contribute, thereby aligning with government policies aimed at fostering growth in local industries and securing procurement from these enterprises.

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