Tender Title: Facility Management Service

Reference Number: 123b18c85

Issuing Authority/Department:
Ministry of Railways, Indian Railways

Scope of Work and Objectives:

The Facility Management Service tender encompasses a comprehensive range of services tailored to ensure optimum functionality, comfort, and safety in railway premises. The objective is to deliver effective facility management that supports the operational efficiency of the Indian Railways. This includes services such as:

• Maintenance of infrastructure and facilities
• Management of cleaning and sanitation
• Coordination of pest control activities
• Landscaping and gardening services
• Utility management for efficient resource usage
• Enhanced security services

The selected bidder will be responsible for providing continuous support to meet the specific service outcomes laid out by the Ministry of Railways, seamlessly integrating the various facets of facility management.

Eligibility Criteria:

Prospective bidders must meet the following eligibility requirements to qualify for participation in the tender:

• Registration with relevant authorities as a service provider.
• Demonstrated experience in facility management with successful project delivery.
• Compliance with applicable laws and regulations within the industry.

Technical Requirements:

Bidders are expected to possess technical certifications and capabilities, which include but are not limited to:

• Proven experience in managing similar facilities.
• Adherence to quality standards in service delivery.
• Implementing innovative solutions aimed at maximizing operational efficiency.

Financial Requirements:

Bidders must provide a comprehensive financial proposal that includes:

• Detailed pricing model for the different service components.
• Evidence of financial stability, including bank statements or equivalent documentation.
• Any additional financial assurances required as part of the bid submission.

Document Submission Details:

Bids must include appropriate documentation outlined in the tender guide, which may include:

• Bid forms duly filled.
• Technical and financial proposals.
• Copies of required certificates of registration and compliance.

Documents should be submitted via the designated portal, adhering to the specified format for ease of evaluation.

Special Provisions:

The tender encourages Micro, Small, and Medium Enterprises (MSEs) and startups by providing certain advantages, including:

• Relaxation of eligibility criteria.
• Support in the bidding process aimed at fostering local enterprises.

Evaluation Process:

All submitted bids will undergo a rigorous evaluation process assessing both technical and financial proposals. Key factors influencing evaluation will include:

• Compliance with the technical specifications.
• Pricing competitiveness in relation to quality.
• Service excellence and the bidder's past performance record.

Delivery Locations:

Facility management services are expected to be delivered across key railway locations as defined by the Ministry of Railways. Bidders should be prepared to service multiple areas, ensuring uniform quality across locations.

Contact Information:

For further inquiries regarding the tender, interested bidders can reach out to the contact points provided in the tender documentation. Clear communication will facilitate clarification on the bidding process and requirements.

Overall, this tender for Facility Management Service seeks to enhance operational excellence in the Indian Railways through effective management solutions, providing great opportunities for eligible bidders, particularly MSEs and startups.