The tender titled Custom Bid for Services under the reference number 84455e5 has been issued by the Indian Railways, through the Ministry of Railways. This tender encompasses a significant opportunity for vendors to provide essential services that are crucial for the operations of the Indian Railways.

Scope of Work and Objectives

The primary scope of work involves delivering tailored service solutions that cater to the dynamic needs of the Indian Railways. The key objectives of this tender include the enhancement of operational efficiency, reliability, and the capacity to adapt to future technological advancements. The successful bidder will be expected to demonstrate proficiency in managing services that are integral to rail operations and maintenance.

Eligibility Criteria

To ensure a fair selection process, the eligibility criteria stipulate that interested parties must be registered entities in India, complying with all applicable laws and regulations. Participants are required to possess relevant experience in service provision within the transportation or railway sector. Additionally, firms must demonstrate financial stability and appropriate infrastructure to support the project.

Technical Requirements

Bidders must meet stringent technical requirements, showcasing capability in relevant technologies, methodologies, and management frameworks. Specifically, bidders should provide documentation that reflects their technical experience and capacity to deliver services efficiently. A comprehensive understanding of railway operational standards will be advantageous during the evaluation.

Financial Requirements

Financial requirements will include the submission of financial statements, demonstrating the bidder's ability to undertake this contract. Bidders may also be required to provide an Earnest Money Deposit (EMD), which will be specified in the tender documentation. Ensuring financial compliance is pivotal for a successful bid.

Document Submission Details

All required documents must be submitted electronically through the specified bidding portal. This includes the technical proposal, financial bid, and any additional documentation as described in the tender guidelines. It is crucial for all bids to be submitted before the specified deadline to avoid disqualification.

Special Provisions

In alignment with government initiatives, special provisions exist for Micro, Small, and Medium Enterprises (MSEs), and startups. These entities may benefit from relaxed eligibility criteria and financial assistance programs primarily aimed at promoting their growth and participation in public procurement processes.

Evaluation Process

The evaluation of bids will be conducted methodically, focusing on both technical specifications and financial proposals. The evaluation process will include a comprehensive review of submitted bids, ensuring they meet the outlined requirements. Preference might be given to bidders who demonstrate local content and compliance with national initiatives, such as the 'Make in India' policy.

Delivery Locations

Services rendered under this tender will be required across various locations where Indian Railways operates. Specific sites will be detailed in the bidding documentation, along with requirements for service delivery timelines and quality.

Contact Information

For further inquiries regarding this tender, bidders are encouraged to reach out to the official contact person within the Indian Railways. Specific contact details will be made available through the bidding portal or official correspondence.

In summary, this tender presents an exciting opportunity for qualified businesses to engage in providing crucial services to Indian Railways. The successful bidders will contribute to the efficiency and reliability of rail operations in India.