Tender Title: Custom Bid for Services
Reference Number: 5d4c4476
Issuing Authority/Department: Ministry of Railways, Indian Railways
The Custom Bid for Services tender offers a unique opportunity for qualified vendors to provide specialized services as outlined by the Ministry of Railways. This tender encompasses a range of service-related requirements that cater specifically to the operational demands of the Indian Railways. The goal is to obtain high-quality service provisions that align with the strategic objectives of enhancing service efficiency and customer satisfaction.
Scope of Work and Objectives
The scope of work includes the provision of various services tailored to the specific needs of the Indian Railways. The objectives are to implement efficient methodologies and ensure superior service quality throughout the operational processes. Vendors are expected to demonstrate innovation in service delivery, contributing to the overall enhancement of railway operations.
Eligibility Criteria
Eligible bidders must be registered entities capable of executing the specified services. All participating vendors should possess a proven track record and expertise in service provision relevant to the railway sector. Bidders are encouraged to showcase their prior experiences and relevant client portfolios that align with the requirements set forth.
Technical Requirements
Vendors are required to meet specific technical standards. This includes deploying skilled personnel with adequate training and certifications relevant to the services being offered. The technical proposals should detail the methodologies, technologies employed, and the timeline for service delivery.
Financial Requirements
Bidders should submit detailed financial documentation illustrating their capability to undertake the project. This may include audited financial statements, evidence of financial stability, and compliance with regulatory financial norms.
Document Submission Details
All bids must be submitted via the designated online platform as specified by the Indian Railways. It is imperative for bidders to adhere to format specifications when delivering their tender documentation to ensure compliance.
Special Provisions
The tender contains special provisions for Micro, Small, and Medium Enterprises (MSEs) and start-ups which aim to promote participation from these sectors. Specific benefits such as price preference and easier documentation processes are incorporated to facilitate MSE participation.
Evaluation Process
The evaluation of bids will be conducted based on a comprehensive assessment of technical proposals along with financial offers. Bidders are encouraged to furnish well-documented proposals that highlight their service delivery capabilities and prior performance metrics.
Delivery Locations
Services must be rendered at various operational locations associated with the Indian Railways, ensuring accessibility and adherence to the provided service framework.
Contact Information
Specific contact details for tender-related inquiries may be available through the official Indian Railways channels. Bidders are encouraged to refer to the Ministry of Railways’ official communication for clarity and assistance regarding the tender process.
This Custom Bid for Services tender is an excellent opportunity for qualified vendors in the service sector to partner with the Indian Railways and contribute to enhanced service delivery.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
10 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity capable of offering the specified services, along with a proven track record in similar projects. Bidders must provide necessary documentation proving their capability, which may entail financial statements and details of past projects completed in the relevant field.
Vendors are required to present a range of certificates, including industry-standard compliance certifications, quality management certifications, and any relevant operational licenses that validate their competency in executing the required services.
The registration process involves submitting a bid through the designated online platform of the Ministry of Railways. Vendors need to create an account, provide necessary documents, and comply with submission formats outlined in the tender documentation.
Bids for the Custom Bid for Services must be submitted electronically via the specified platform. Accepted document formats typically include PDF, DOCX, and XLSX. Vendors should ensure that all documentation adheres to the guidelines set forth in the tender specifications.
MSEs participating in the Custom Bid for Services are likely to access specific advantages such as price preference in evaluations and a streamlined documentation process. These provisions support MSEs in competing fairly and leveraging their unique offerings within the context of the tender.
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