Maintenance of Passenger Amenities Items and Automatic Smoke and Fire Detection System
Custom Bid for Services - Maintenance of passenger Amenities items, Automatic Smoke and Fire Detect
Tender Timeline
Tender Title: Maintenance of Passenger Amenities Items and Automatic Smoke and Fire Detection System
Reference Number: 1a95c67e3
Issuing Authority: Ministry of Railways, Indian Railways
The Ministry of Railways invites bids for the Maintenance of Passenger Amenities Items and related services, including the Automatic Smoke and Fire Detection System (ASFDS), Public Address and Passenger Information System (PAPIS), as well as the CCTV systems in the Vande Bharat Express. The objective of this tender is to ensure optimal performance and safety compliance of the provided amenities, enhancing the travel experience for passengers.
Scope of Work and Objectives
The work encompasses comprehensive maintenance services that include:
- Regular inspection and servicing of passenger amenities
- Maintenance of Automatic Smoke and Fire Detection Systems
- Upkeep of Public Address systems and Passenger Information systems
- CCTV system surveillance and monitoring processes
- Cleaning and maintenance of various filters associated with the services
The primary goal is to maintain high service standards, ensuring the reliability and safety of the amenities throughout the operational phase.
Eligibility Criteria
Eligible bidders must comply with regulatory standards and requirements that pertain to service contracts with Indian Railways. Bidders should be registered entities, with prior experience in servicing similar items. Participation is open to organizations that can demonstrate both technical and financial capability.
Technical Requirements
Bidders are expected to adhere to the following technical specifications:
- Proven experience in maintenance and repair services associated with passenger railway amenities.
- Adequate personnel trained in servicing Automatic Smoke and Fire Detection Systems and other technical equipment listed in the scope.
- Compliance with set industry quality standards and safety measures.
Financial Requirements
Bidders must provide financial documents to demonstrate their capability to sustain the service contract. This may include:
- Audited financial statements for the last three financial years
- Proof of revenue generation in related areas of expertise
- Ability to submit an Earnest Money Deposit (EMD) as specified in the tender documents.
Document Submission Details
All required documents must be submitted digitally through the designated online platform. Bidders should ensure that their proposals are complete and formatted according to the specifications laid out in the tender documentation.
Special Provisions
Micro, Small, and Medium Enterprises (MSEs) and startups are encouraged to participate, benefiting from various provisions aimed at promoting local business engagement and innovation aligned with the 'Make in India' initiatives.
Evaluation Process
The evaluation of bids will be conducted based on predefined criteria, encompassing both technical proficiency and financial standings. The selection process will prioritize those proposals that demonstrate the best value for money while fulfilling all requirements.
Delivery Locations
The maintenance services will be primarily implemented across designated locations associated with the Vande Bharat Express operations, ensuring compliance with Railway operational standards.
Contact Information
For queries related to the tender, bidders should refer to the official contact channels provided within the tender framework. This ensures all communication is logged and addressed through the proper channels.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
10 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with experience in maintenance and repair services for passenger amenities. Bidders must be compliant with all regulatory standards associated with the Indian Railways and demonstrate financial stability through submitted documents.
Bidders need to provide relevant certificates that validate their qualifications, including business registration, experience certificates for related services, and compliance certifications that adhere to industry standards for quality and safety.
To start the registration process, interested bidders should visit the official procurement portal of the Indian Railways and create their account. This process includes filling out necessary forms, listing required documents, and ensuring accuracy before submission.
The accepted document formats for bid submissions typically include PDF for written documents, Excel files for financial statements, and image formats for any necessary physical documents that need to be scanned and uploaded. All submissions must meet the specifications stated in the tender documents.
The awarded contract will necessitate the submission of a performance security, which is a percentage of the contract value. This security serves to ensure that the bidder adheres to all contract stipulations and delivers services as promised. Detailed performance security guidelines will be delineated in the tender documentation.
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