Tender Title: Facility Management Service - Outcome Based

Reference Number: GEM/2025/B/6159174

Issuing Authority

Madhyanchal Vidyut Vitaran Nigam Limited, Lucknow

Scope of Work and Objectives

The purpose of this tender is to solicit bids for comprehensive Facility Management Services on an outcome-based model. The contractor will be responsible for a variety of facility maintenance aspects, ensuring the optimal functionality and aesthetics of the premises. The primary objectives include:

• Preventive and corrective maintenance
• Housekeeping and janitorial services
• Security management
• Catering and pantry services
• Waste management

The scope of work extends to a total of 1500 units distributed across various locations under the jurisdiction of the issuing authority. Each service must adhere to high standards to achieve satisfactory performance metrics.

Eligibility Criteria

To qualify for participation in this tender, bidders must meet the following eligibility criteria:

• Entities must be duly registered and operational in the relevant service domain.
• Previous experience in providing facility management services will be advantageous.
• Compliance with all local regulations and certifications.

Technical Requirements

Bidders must adhere to a defined set of technical requirements, including but not limited to:

• Qualified personnel with relevant certifications in facility management.
• Proven methodologies for preventive maintenance and quality assurance.
• Capability to utilize technology for efficient service delivery.

Financial Requirements

Bidders are required to:

• Submit financial statements for the past two fiscal years.
• Provide a detailed quotation outlining service costs, including any additional maintenance or repair charges.

Document Submission Details

Bids must be submitted electronically through the designated e-procurement platform. Required documentation includes:

• Technical proposal including methodology and service plan
• Financial bid in the prescribed format
• Compliance certificates and proof of registration

Special Provisions

This tender has provisions to encourage participation from Micro, Small, and Medium Enterprises (MSEs) and startups. These entities can benefit from:

• Relaxed eligibility criteria
• Priority in evaluation and contract awarding

Evaluation Process

The evaluation will be conducted based on :

• Technical capability and methodology (70%)
• Financial competitiveness (30%)

Bidders must achieve a minimum score in the technical evaluation to qualify for the financial round.

Delivery Locations

Service delivery will occur across several designated locations. Bidders should include a systematic plan for managing logistics and service deployment in their proposals.

Contact Information

For further details about the tender, including technical assistance or clarification, bidders may reach out to the appropriate contacts as specified in the tender documents available on the bidding portal.

By participating in this tender, bidders can contribute to the efficient management of facilities, promoting a comfortable and operationally sound environment for all stakeholders involved.