Tender Title: Annual Maintenance Service for Data Center Assets

Reference Number: 33df05f43

Issuing Authority/Department

This tender is issued by MSTC Limited under the Ministry of Steel. They aim to procure services that ensure optimal performance and reliability for their data center assets, including computer servers and other related equipment.

Scope of Work and Objectives

The primary objective of this tender is to secure an Annual Maintenance Service for data center assets, specifically focusing on computing devices and OEM (Original Equipment Manufacturer) authorized services. This includes preventive maintenance, regular inspections, emergency repairs, and overall management of data center systems to ensure minimal downtime, high availability, and efficient operation. The tender covers a total quantity of four (4) data center units that require consistent maintenance throughout the contract period.

Eligibility Criteria

To participate in this tender, bidders must meet specific eligibility requirements:

• Registration as a legal entity in either the private or public sector.
• Proven experience in providing annual maintenance services specifically for data center assets.
• Certification as an OEM authorized service provider for the equipment serviced.
• Financial capability to fulfill the maintenance contract without hindrances.

Technical Requirements

Bidders must demonstrate the following technical requirements:

• Expertise in servicing specific brands and models of data center servers.
• Capability to provide comprehensive maintenance records and a qualified service team.
• Availability of necessary tools and equipment for service execution.

Financial Requirements

Participation in the tender involves adherence to defined financial requirements, which include:

• Submission of a bid price that aligns with the service offerings and industry standards.
• Provision of financial statements to prove the bidder's financial stability and capacity to execute the project.

Document Submission Details

All required documents must be submitted electronically through the designated online platform. It is crucial for bidders to ensure the inclusion of:

• Bid proposals detailing service descriptions and pricing.
• Certificates proving eligibility and technical qualifications.
• Any additional documents as specified in the tender specifications.

Special Provisions

This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) as well as startups, promoting a competitive bidding environment. MSEs may benefit from relaxed criteria that facilitate easier participation.

Evaluation Process

An evaluation committee will assess the bids based on predefined criteria, which includes:

• Compliance with technical requirements.
• Financial viability of the proposal.
• Cost-effectiveness and overall value offered.

Delivery Locations

Services will be rendered to specified locations as detailed in the tender documents. Bidders should be prepared to provide services on-site at the defined data center locations.

Contact Information

While specific contact details are not provided, bidders are encouraged to reach out through the official MSTC Limited communications channels for any inquiries related to the tender.