NA Tender by Botanical Survey Of India (bsi) (GEM/2025/B/6204466)
Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Colour , Laser , Separat
Tender Timeline
Tender Title and Reference Number
Tender Title: Annual Maintenance Service - Photocopier Machine
Reference Number: GEM/2025/B/6204466
Issuing Authority/Department
The issuing authority for this tender is the Ministry of Environment, Forest and Climate Change. This department oversees the environmental management and policy-making aspects of the government, making this tender an essential component of their ongoing operational needs.
Scope of Work and Objectives
The primary objective of this tender is to procure Annual Maintenance Services for Photocopier Machines. This includes a comprehensive maintenance plan that covers colour and laser photocopiers, ensuring that the equipment remains operational and efficient throughout the contract period. The scope includes regular servicing, troubleshooting, and timely replacement of necessary parts (e.g., drums and toners) to minimize downtime and enhance productivity.
Eligibility Criteria
Bidders participating in this tender must meet specific eligibility criteria, including but not limited to:
- Being a registered service provider in the relevant domain.
- Demonstrating previous experience in providing maintenance services for similar types of equipment.
- Achieving compliance with local business regulations and providing necessary documentation.
Technical Requirements
Participants must ensure that they can meet technical requirements established by the Ministry, which include:
- Certified expertise in servicing Sharp photocopiers or similar OEM-authorized brands.
- Availability of skilled technicians trained in handling mid-range photocopier machines.
- Capability to provide emergency support and replacement parts within stipulated timeframes.
Financial Requirements
Bidders will be required to submit a financial proposal that details:
- Service charge structure.
- Additional costs related to parts and consumables.
- Payment terms, including the terms of invoicing and any advance payments.
Document Submission Details
All bids must be submitted electronically through the designated portal by following the established submission protocols. Each bidder must provide necessary documents, such as:
- Business registration documents.
- Technical capability statements.
- Financial proposals.
Special Provisions
The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) by allowing special considerations and provisions that support their competitive edge. Startups may also benefit from programs designed to ease participation and enhance their chances of winning contracts.
Evaluation Process
The evaluation of bids will follow a structured process that includes:
- Preliminary screening of documents for eligibility.
- Technical evaluation based on compliance with the specified requirements.
- Financial proposal assessment, ensuring value for money and competitiveness.
Delivery Locations
Services under this contract will primarily be delivered at various offices of the Ministry of Environment, Forest and Climate Change. Bidders should provide capabilities for services at multiple locations as per the ministry's operating sites.
Contact Information
For further clarity and inquiries regarding this tender, bidders are encouraged to consult the official communication channels of the Ministry of Environment, Forest and Climate Change. Specific contact details will be provided in the official tender documents.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity capable of delivering maintenance services. Bidders must possess relevant experience with photocopier machines, particularly Sharp models or OEM-authorized equipment. Compliance with local regulations is mandatory, and submission of appropriate documentation to validate eligibility is necessary for participation.
Bidders are required to showcase their technical expertise in servicing photocopier machines. This includes possessing certifications from recognized training organizations, particularly in maintaining mid-range Sharp photocopiers. Additionally, technical documentation attesting to the capabilities of the service personnel must be submitted for evaluation.
Bidders must provide a performance security deposit as part of the tender submission process. This security ensures that the winning bidder will comply with the tender terms. The amount and specific conditions regarding the performance security will be detailed in the official tender solicitation documents.
Payment terms for the service contract will be detailed in the tender documents. Generally, they will specify the invoicing frequency, such as monthly or quarterly, and may include provisions for advance payments or milestone payments based on service execution and deliverable milestones.
Yes, this tender provides specific benefits for Micro, Small, and Medium Enterprises (MSEs), including relaxation of certain eligibility criteria and preferential procurement policies designed to enhance their participation. MSEs are encouraged to leverage these provisions to compete effectively.
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