Hiring of Social Media Agency - Content Creation, Content Response and Content Moderation, Campaign Management

Hiring of Social Media Agency - Content creation, Content response and content moderation, Campaign

Service
Qty:NaN
EST Bid: ₹3.0 Crore

Tender Timeline

Tender Issue
May 28, 2025 at 11:22 AM

Tender Description

Hiring of Social Media Agency - Content Creation, Content Response and Content Moderation, Campaign Management

Tender Reference Number: 937f12b3

Issuing Authority: Ministry of Labour and Employment

The Ministry of Labour and Employment is seeking proposals from qualified vendors for the Hiring of Social Media Agency to enhance its digital outreach through effective content creation, content response, content moderation, and comprehensive campaign management. The objective of this tender is to engage a dedicated agency that can not only produce high-quality content but also manage responses and moderate communications across various social media platforms to foster engagement with the public.

General Information

Item Category
Hiring of Social Media Agency - Content creation, Content response and content moderation, Campaign Management, Response management/Helpdesk support, Basic reporting and analytics, Training and capacity building of internal staff, As per RFP; Hindi, ..
Department Name
State

Financial Information

Estimated Bid Value
₹3,00,00,000.00
Minimum Turnover
₹500.00 Lakh (s)
Bid Offer Validity
180 (Days)

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
2 Days

Tender Documents

11 Documents
GeM-Bidding-7896759.pdfMain Document
Scope Of Work DocumentSCOPE_OF_WORK SOW
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER FORM
Other DocumentsOTHER
Payment Terms & ConditionPAYMENT PAYMENT
Other DocumentsOTHER
Buyer uploaded ATC documentATC ATC
Other DocumentsOTHER APPENDIX
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • Additional Doc 1 (Requested in ATC)
  • Additional Doc 2 (Requested in ATC)
  • Additional Doc 3 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements include being a registered entity with relevant experience in social media management. Bidders must demonstrate a proven track record of developing and executing successful campaigns and must possess necessary certifications related to digital marketing.

Bidders are required to provide documentation of any certifications in digital marketing and social media management, along with proof of their experience in managing similar projects for government or large organizations.

The registration process requires interested bidders to complete an online application form, submit relevant corporate documents, and provide a comprehensive financial proposal in accordance with the guidelines outlined in the tender documentation.

Payment terms will be outlined in the tender documentation. Typically, the payment terms may include milestone-based payments linked to deliverables or monthly payments subject to satisfactory performance and submission of required reports.

The tender offers specific benefits for Micro, Small, and Medium Enterprises (MSEs), including preferential evaluation criteria designed to encourage local businesses and startups to participate, aligning with government initiatives to boost local economies and foster innovation in public services.

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