NUMALIGARH REFINERY Limited Tender by Numaligarh Refinery Limited (GEM/2025/B/6174771)

Tender Title: Hiring of Agency for IT Projects- Milestone Basis
Reference Number: GEM/2025/B/6174771
Issuing Authority/Department: NUMALIGARH REFINERY Limited, Ministry of Petroleum and Natural Gas

Overview

The Hiring of Agency for IT Projects- Milestone Basis tender seeks qualified agencies to provide comprehensive IT services as part of the overall objectives established by the NUMALIGARH REFINERY Limited. This project is critical for enhancing the operational efficiency and supporting the IT infrastructure of the refinery. The selected agency will be responsible for certain deliverables defined on a milestone basis, ensuring timely and efficient project execution.

Scope of Work and Objectives

The core objective of this tender is to engage an experienced agency that can undertake various IT projects identified by the NUMALIGARH REFINERY Limited. Responsibilities will include, but are not limited to:

• Software development and implementation
• System integration and support
• IT infrastructure management
• Project management and reporting
• Adherence to best practices in IT governance

Contractors must demonstrate the ability to deliver high-quality work within stipulated timelines while optimizing costs and resources.

Eligibility Criteria

Participants must meet the following eligibility criteria to submit proposals:

• Registration as a legal entity
• Proven experience in the IT industry
• Successful track record of past projects similar in scale and complexity
• Adequate financial strength to undertake large-scale IT projects

Technical Requirements

Proposals submitted must comply with defined technical specifications including software frameworks, tools, and methodologies that will be utilized throughout the project. Key deliverables will require demonstrable technical know-how in areas relevant to the tasks outlined in the scope.

• Must show capacity for innovation and technical sophistication
• Ability to integrate with existing IT systems and processes

Financial Requirements

Agencies must submit detailed financial proposals including milestone-based payments aligned with project deliverables. Transparency in cost breakdown and justifications for quoted prices are mandatory. This evaluation will be crucial for project award decisions.

Document Submission Details

All proposals and related documents must be submitted electronically through the designated tender portal by the specified deadline. Documents should be prepared in accordance with the prescribed format to ensure compliance and ease of evaluation.

Special Provisions

Special provisions may be available for Micro, Small, and Medium Enterprises (MSEs) and startups to promote inclusivity and innovation within the procurement framework. Eligible enterprises will receive consideration based on their contribution to local employment and economic development.

Evaluation Process

Submissions will undergo a comprehensive evaluation based on criteria such as technical capability, financial competitiveness, and past performance references. The goal is to identify the most capable agency to undertake the project effectively. Successful bidders will be notified post-evaluation.

Delivery Locations

The services provided under this tender are to be rendered at NUMALIGARH REFINERY Limited, ensuring accessibility and coordination with refinery operations.

Contact Information

For further inquiries, interested bidders should refer to the official communication channels provided during the bid submission process. Clarity in communications will facilitate an informed bidding experience.