Tender Title: Smart Electronic Ticketing Machine, Development and Maintenance of Unified Ticketing Solution

Reference Number: 6b30cb6c
Issuing Authority: Ports and Transport Department, Gujarat

The Ports and Transport Department of Gujarat invites bids for the development and maintenance of a Unified Ticketing Solution that incorporates Smart Electronic Ticketing Machines. This initiative aims to enhance the ticketing process, providing a robust and efficient solution to optimize the state's transportation ecosystem.

Scope of Work and Objectives

The successful bidder will be responsible for developing and implementing a Unified Ticketing Solution that includes Smart Electronic Ticketing Machines. The core objectives include:

• Designing and deploying Smart Electronic Ticketing Machines at various transport nodes across Gujarat.
• Implementing software solutions that facilitate seamless ticketing across multiple transportation modes.
• Ensuring regular maintenance and support for the installed systems.
• Training staff and users on the new technology for optimal operation and user experience.

Eligibility Criteria

To qualify for this tender, bidders must meet the following eligibility requirements:

• Be a legally registered entity with relevant trade licenses.
• Demonstrate experience in the development and maintenance of electronic ticketing systems or similar projects.
• Possess necessary financial stability to undertake the project, evidenced by financial statements or bank guarantees.
• Have prior experience in handling projects of similar scale and complexity.

Technical Requirements

Bidders must align with the following technical requirements:

• The Smart Electronic Ticketing Machines should support various payment methods, including cash and digital transactions.
• The solution must be compliant with industry standards for security and data protection.
• The implemented systems must be scalable and capable of integration with existing transport systems.

Financial Requirements

Bidders are required to submit a comprehensive financial proposal which includes:

• Detailed pricing of the development and maintenance services.
• Breakdown of costs for hardware, software, and ancillary services.
• A Performance Security must be submitted, calculated as a percentage of the total project cost, to ensure compliance and project completion.

Document Submission Details

All applications must be submitted via the designated online portal. Required documents include:

• Technical proposal detailing the project approach and methodologies.
• Financial proposal as per the prescribed format.
• Certificates confirming eligibility and technical compliance.

Special Provisions

The department encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Particular emphasis will be given to proposals that align with ‘Make in India’ initiatives promoting local manufacturing and technology utilization.

Evaluation Process

The tender submission will undergo a thorough evaluation process based on:

• Compliance with eligibility and technical requirements.
• Financial viability and cost-effectiveness of the proposal.
• Technical innovation and capability to deliver the solution as per project specifications.

Delivery Locations

The delivery and installation of the Smart Electronic Ticketing Machines will be across various transport hubs in Gujarat, as specified in the tender.

Contact Information

For queries related to this tender, bidders may reach out through the relevant official channels as provided in the tender documentation.