Tender Title: Support & Maintenance of SAP-based Business Solution

Tender Reference Number: 22524cd1f

Issuing Authority: Steel Authority of India Limited
Department: Ministry of Steel

Scope of Work and Objectives

The Support & Maintenance of SAP-based Business Solution tender aims to engage a competent service provider for the ongoing support, maintenance, and enhancement of the existing SAP ecosystem utilized by the Steel Authority of India Limited. The objectives of this tender include ensuring high availability of systems, effective management of business processes, and timely updates and modifications as per market needs.

Eligibility Criteria

To qualify for this tender, bidders must fulfill the following eligibility criteria:

• Must be a registered entity under the appropriate statutory laws.
• Must have demonstrable experience in providing support and maintenance services specifically related to SAP systems.
• All bidders must meet financial stability benchmarks as set forth in the bidding documents.

Technical Requirements

Bidders are required to meet specific technical requirements, which include:

• Provision of skilled personnel with expertise in SAP modules.
• Compliance with industry standards and best practices in software maintenance.
• Ability to implement updates, patches, and necessary upgrades seamlessly without significant downtime.

Financial Requirements

The financial requirements entail:

• Submission of a Bid Price that aligns with the guidelines provided in the tender documents.
• Necessity for potential bidders to demonstrate financial capacity through valid certifications and financial statements.

Document Submission Details

All proposals and required documents must be submitted electronically through the designated procurement platform. Detailed instructions on the submission process, along with required forms and templates, can be found in the tender documentation.

Special Provisions

The tender extends benefits specifically designed for Micro, Small, and Medium Enterprises (MSEs) and startups, promoting inclusivity in the bidding process. These provisions aim to support smaller businesses through easier qualification processes and financial incentives.

Evaluation Process

The bids will be evaluated based on a robust evaluation process that includes:

• Assessment of technical capabilities and compliance with requirements.
• Financial bids will undergo scrutiny for best value propositions.
• Further details will be outlined in the document provided to all bidders.

Delivery Locations

All services are to be delivered across various locations designated by the Steel Authority of India Limited. Specific locations will be detailed in the official tender documentation.

Contact Information

Should you have any queries regarding the tender, please reach out through the official channels provided in the bid documentation.

This tender presents an outstanding opportunity for experienced service providers to partner with a major entity for high-value procurement services in the state of India's steel industry. Interested parties must prepare comprehensive proposals adhering to all stated guidelines to enhance the chances of successful bid submission.