Urban Development Department Tender by Directorate Of Municipal Administration (GEM/2025/B/6150453)
SMART CLASS EQUIPMENT WITH DIGITAL CONTENTS SOFTWARE

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Tender Title: SMART CLASS EQUIPMENT WITH DIGITAL CONTENTS SOFTWARE
Reference Number: GEM/2025/B/6150453
Issuing Authority: Urban Development Department
The SMART CLASS EQUIPMENT WITH DIGITAL CONTENTS SOFTWARE tender aims to procure advanced educational tools designed to enhance the learning experience in classrooms equipped with digital technologies. This initiative is part of a broader strategy to modernize educational facilities and support interactive learning methodologies in schools.
Scope of Work and Objectives
The objective of this tender is to supply and install smart class equipment integrated with high-quality digital content software. The selected vendor must demonstrate a robust capability in providing the necessary hardware and software solutions. The equipment and content should foster an engaging and interactive educational environment, tailored to meet the needs of both teachers and students.
This contract encompasses:
- Supply of equipment including projectors, interactive boards, and associated peripherals.
- Installation of hardware and configuration of software solutions.
- Provision of comprehensive user training for educators.
- After-sales support and maintenance services for a stipulated period.
Eligibility Criteria
To be considered eligible for this tender, bidders must meet the following criteria:
- Must be a registered entity under applicable business laws.
- Prior experience in supplying similar educational equipment and software solutions is preferred.
- Compliance with quality and safety standards as applicable in the educational sector.
- Submission of relevant certificates proving adherence to local and national regulations.
Technical Requirements
Bidders must provide equipment that meets the following technical specifications:
- Smart Interactive Boards with touch-sensitive features.
- High-definition projectors capable of displaying content in various formats.
- Software that supports various educational curriculums and can be regularly updated.
- Compatibility with existing infrastructure within educational institutions.
Financial Requirements
Bidders are required to submit their financial proposals, ensuring transparency in pricing. All financial documents must adhere to the guidelines mentioned in the tender documentation, evidencing the capability to undertake the contract without financial inconveniences.
Document Submission Details
All tender documents must be submitted electronically to the designated tender portal as per the submission guidelines. Bidders are responsible for ensuring that their documentation is complete and submitted prior to the stipulated deadline.
Special Provisions
This tender includes provisions designed to support Micro, Small, and Medium Enterprises (MSEs) and startups. Bidders identifying as MSEs are encouraged to present relevant certificates to avail of potential benefits and favorable terms during the evaluation process.
Evaluation Process
The evaluation of bids will be conducted based on the following criteria:
- Compliance with technical specifications.
- Financial viability and pricing structure.
- Capability to provide after-sales support.
- Experience and proven track record in similar projects.
Delivery Locations
The equipment is to be delivered to specified educational institutions as determined by the Urban Development Department. Exact locations will be communicated upon the awarding of the contract.
Contact Information
For further inquiries regarding the tender, please refer to the official communication channels listed on the tender portal.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
6 DocumentsDocuments Required from Seller
- Experience Criteria
- Past Performance
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC)
- Additional Doc 3 (Requested in ATC)
- Additional Doc 4 (Requested in ATC)
- Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity under applicable laws, demonstrating previous experience in providing similar educational solutions, and adhering to all relevant quality and safety standards. Bidders must also have the necessary certifications that support their bid, ensuring compliance across all aspects of the tender.
The technical specifications for the equipment include smart interactive boards with touch features, high-definition projectors, and software that supports an array of educational curriculums. Bidders should provide a list of all specifications to demonstrate compliance with the requirements. Equipment must also be compatible with existing classroom technology, ensuring seamless integration.
The submission process for documents requires bidders to upload their complete tender proposals electronically to the designated portal. Bidders should ensure that all documents are submitted in acceptable formats, such as PDF or DOCX, and adhere to the guidelines specified in the tender notice.
Micro, Small, and Medium Enterprises (MSEs) can benefit from special provisions aimed at fostering their participation in governmental contracts. MSEs are encouraged to submit valid registration certificates to avail of benefits that may include relaxation in eligibility criteria and favorable evaluation during the selection process.
The payment terms will be specified in the contract, usually reflecting milestone achievements and successful delivery of goods and services. Bidders may be required to provide a performance security deposit, ensuring fulfillment of the contract’s obligations. This security is typically a percentage of the contract value, designed to protect the interests of the contracting authority.
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