Job Contract for Operation and Day to Day Maintenance Services of Airport Systems - Reference Number: GEM/2025/B/6121612

The Airports Authority of India (AAI), under the auspices of the Ministry of Civil Aviation, invites proposals for the job contract aimed at the operation and day-to-day maintenance services of airport systems and equipment. This tender is a critical component of maintaining high standards in airport operations, ensuring equipment reliability and operational excellence within the airport premises.

Scope of Work and Objectives

The scope of work encompasses the operation and maintenance of various airport systems, particularly focusing on essential equipment such as security systems, baggage handling systems, passenger boarding systems, and other critical airport infrastructure. The objectives are to ensure uninterrupted operations, extend the lifespan of airport equipment, and provide a safe environment for passengers and staff. For effective execution, the job will be divided into bi-monthly operational tasks throughout the contract duration, accommodating changing demands throughout the first and second years of service.

Eligibility Criteria

To qualify for this tender, proposed bidders must demonstrate the following eligibility criteria:

• The bidder must be a registered entity with a valid registration number.
• Previous experience in operating and maintaining similar systems at airports or other major facilities is highly advantageous.
• Compliance with current financial regulations and standards is required.

Technical Requirements

Bidders are expected to meet specific technical requirements, which include:

• Adequate technical staff with necessary training and certifications related to airport systems technology.
• Provision of necessary tools and equipment that ensure efficient operational performance.
• A structured plan for regular maintenance checks and emergency response protocols.

Financial Requirements

The financial capability of the bidders is crucial. Bidders will need to provide:

• A detailed financial projection outlining the cost of supplying the required services.
• Documentation proving the fiscal soundness of their business, including audit reports and balance sheets from recent years.

Document Submission Details

Interested parties should prepare and submit their proposals in a structured manner, ensuring all relevant documents are included. The proposals must be submitted through the prescribed platform as indicated in the detailed tender documentation. Each submission should be accompanied by the Earnest Money Deposit (EMD) as specified in the contract guidelines.

Special Provisions

There are advantageous provisions within this tender for Micro, Small, and Medium Enterprises (MSE) and startups that foster local innovation and economic growth. Relevant certification should be submitted to avail of applicable benefits.

Evaluation Process

The bids will undergo a comprehensive evaluation process focusing on technical qualifications, financial strength, and relevance of experience. The evaluation panel will score each bid based on predetermined criteria, ensuring a fair and transparent selection process.

Delivery Locations

The services rendered as outlined in this tender will primarily be applicable at various locations governed by the Airports Authority of India, adhering to all operational protocols established by the authority.

Contact Information

For more detailed inquiries, interested parties are encouraged to refer to the official Airports Authority of India website or contact the designated tendering department directly through the provided communication channels in the tender notification.

In summary, this tender provides a unique opportunity for qualified bidders to contribute significantly to the operational efficiency and safety of airport services across the region. Interested parties are encouraged to heed all requirements and take full advantage of the upcoming contract opportunities.