Annual Maintenance Service for Desktops, Laptops, and Peripherals

The eligibility requirements include being a registered entity, having experience in maintenance services for IT equipment, and compliance with the laws governed by the Airports Authority of India (AAI). Interested bidders should demonstrate their legal standing and operational capability in managing similar contracts.

Bidder must ensure that technical specifications are met, including the ability to service a variety of OEM models for desktops, laptops, and peripherals. Qualified technicians with appropriate certifications must be available to fulfill the service requirements adequately.

All interested vendors must submit their documents electronically through the specified submission portal. Proposals should be complete, in the format delineated in the tender documentation, to ensure consideration. Incomplete submissions risk disqualification from the evaluation process.

Bidders must present a comprehensive financial proposal detailing all costs associated with the maintenance services. This includes labour, parts, and additional fees, ensuring transparency and competitive pricing in the submission.

The tender explicitly encourages participation from MSEs and startups by offering benefits such as preferential consideration during evaluation. MSEs may access simplified eligibility requirements, enabling more inclusive participation in securing government contracts for maintenance services. This aligns with the broader objective of fostering economic inclusivity within the technology sector.