Skill Development and Entrepreneurship Department Maharashtra Tender by Directorate Of Employment And Self Employment Maharashtra (1463784e5)
Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp,Annual Maintenance
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Tender Title: Annual Maintenance Service for Desktops, Laptops and Peripherals
Reference Number: 1463784e5
Issuing Authority: Skill Development and Entrepreneurship Department, Maharashtra
The Annual Maintenance Service for Desktops, Laptops and Peripherals tender aims to ensure the optimal functioning and longevity of desktop PCs, laptops, printers, scanners, and UPS devices utilized within the Skill Development and Entrepreneurship Department in Maharashtra. This initiative is critical to maintaining high operational efficiency and effectiveness of all computing and peripheral resources.
Scope of Work and Objectives
The scope of work includes providing comprehensive maintenance services for a wide array of devices including, but not limited to, desktop PCs from HP, printers from Brother and HP, scanners, and Uninterruptible Power Supplies (UPS) ranging from 5 KVA to 10 KVA from MicroPower and Axis brands. The objective is to ensure uninterrupted service and minimize downtime through prompt repairs, regular check-ups, and timely replacements.
Eligibility Criteria
To qualify for this tender, bidders must meet specific eligibility requirements such as being a registered business entity, possessing necessary licenses, and being compliant with local laws. Bidders must also demonstrate experience in providing maintenance services for IT equipment.
Technical Requirements
Bidders should have proficiency in troubleshooting and repairing various desktop and laptop issues, familiarity with HP and Brother equipment, and capability in addressing both hardware and software problems. Additionally, bidders must assure compliance with industry-standard technical specifications and quality benchmarks.
Financial Requirements
Participating bidders must submit a detailed financial proposal that outlines costs for service contracts. Financial stability will be evaluated, with emphasis on the bidders' track record in handling similar contracts within the public sector.
Document Submission Details
All proposals must be submitted electronically through the designated online platform. Bidders should ensure that documentation is clear and encompasses all required formats as stipulated in the tender guidelines.
Special Provisions
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups by providing a conducive environment for competition. Special benefits and provisions are aimed at fostering local businesses, thereby aligning with 'Make in India' initiatives.
Evaluation Process
The evaluation of bids will consist of a thorough assessment based on technical capabilities, financial proposals, and past performance records. The selection will be made according to predefined criteria, ensuring transparency and fair competition.
Delivery Locations
Maintenance services will primarily be delivered at various regional offices of the Skill Development and Entrepreneurship Department across Maharashtra, ensuring coverage in all designated areas.
Contact Information
For more details related to this tender, interested parties may directly contact the Skill Development and Entrepreneurship Department, Maharashtra. Further contact details will be available in the tender documents upon submission.
This is an excellent opportunity for skilled service providers to engage in a long-term maintenance contract that supports the technological backbone of a significant governmental department in Maharashtra.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements involve being a registered entity capable of providing maintenance services for IT equipment. Bidders must comply with local regulations and have experience in managing similar contracts in the public sector. Only businesses with the necessary technical staff and equipment will be considered.
Bidders must possess relevant certificates that demonstrate their expertise in servicing and maintaining the equipment mentioned in the tender, such as desktop PCs, printers, and UPS systems. Compliance with industry standards relevant to hardware maintenance is also crucial.
The submission process requires that all documentation is sent electronically through the specified online portal for this tender. Bidders are advised to ensure compliance with accepted document formats as outlined in the tender specifications.
The payment terms will be defined in accordance with the negotiated service contracts, typically structured around satisfactory service delivery and periodic progress evaluations. This ensures that payments are aligned with milestones achieved during the maintenance period.
This tender includes special provisions that incentivize participation of Micro, Small, and Medium Enterprises (MSEs) and startups. These benefits aim to foster local entrepreneurship and adhere to ‘Make in India’ policies, creating an inclusive bidding environment for emerging businesses.
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