Tender Title: Annual Maintenance Service for Photocopier Machines
Reference Number: 22716a494
Issuing Authority/Department: Airports Authority of India (AAI), Ministry of Civil Aviation
The Annual Maintenance Service for Photocopier Machines is a crucial service aimed at maintaining the operational efficiency and reliability of photocopier units, predominantly of the Canon brand. This tender encompasses a total quantity of nine photocopiers that require regular maintenance and repairs to ensure optimal performance within the organization.
Scope of Work and Objectives
The primary objective of this tender is to engage an OEM authorized service provider who will be responsible for the annual maintenance of photocopier machines. The work will include routine servicing, troubleshooting, and repairs as needed. Key tasks include:
- Performing regular preventive maintenance checks
- Addressing functional issues as they arise
- Ensuring all machines are functioning as per manufacturer specifications
Eligibility Criteria
To qualify for this tender, bidders must possess the following eligibility requirements:
- Valid registration as an OEM authorized service provider for Canon photocopier machines
- Proven experience in servicing similar equipment
- Necessary certifications and licenses required by local authorities
Technical Requirements
Bidders must demonstrate the capability to fulfill the technical requirements outlined in this tender, including:
- Access to genuine Canon parts for repairs
- Skilled technicians with certifications in servicing Canon machines
- Tools and equipment necessary for effective maintenance
Financial Requirements
While there are no high-value considerations for this tender, bidders are expected to provide a transparent pricing structure for their services. Proposals should include detailed costs for routine maintenance, emergency repairs, and any parts that may need replacement during the maintenance period.
Document Submission Details
Interested bidders must ensure to submit all required documentation electronically as part of their proposal. This includes:
- Company registration certificate
- Certification of authorization from Canon
- Detailed service capability statement
Proposals must be submitted in a single packet, comprising technical and financial bids.
Special Provisions
This tender encourages participation from Micro, Small, and Medium Enterprises (MSEs), providing certain benefits to promote their inclusion in government contracts. Startups are similarly encouraged to apply, enhancing innovation in service delivery and maintenance.
Evaluation Process
The evaluation process will consist of:
- Technical assessment of the submitted proposals to ensure compliance with the requirements
- Financial evaluation based on the clarity and competitiveness of the pricing offered
- Preference may be given to MSEs and startups to promote their growth
Delivery Locations
Services will need to be provided at various locations under the jurisdiction of the Airports Authority of India, based on where the photocopier machines are installed.
Contact Information
For more information regarding the tender, interested parties may refer to the official channels provided by the Airports Authority of India.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
2 DocumentsDocuments Required from Seller
- Experience Criteria
- OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity as an OEM authorized service provider for Canon photocopier machines. Bidders must demonstrate past performance in servicing similar equipment and possess any necessary local authority certifications. Clear documentation of these qualifications must be included in the proposal.
Bidders must have access to genuine Canon parts for repairs and ensure that all technicians possess relevant training and certification in servicing Canon photocopier machines. The technical specifications also require the use of appropriate tools and equipment necessary for performing effective maintenance and repairs on the machines.
Proposals must be submitted electronically as a single packet, integrating both technical and financial bids. Accepted document formats typically include PDF and Word documents. All required attachments, such as company registration certificates and authorization from Canon, must be clearly outlined and easily accessible for evaluation.
The evaluation and selection process involves a preliminary technical assessment to ensure compliance with the tender requirements, followed by a financial evaluation. Proposals will be compared, and preference may be given to MSEs and startups, forming part of the criteria for selecting the most capable vendor based on both technical ability and cost-effectiveness.
Yes, this tender provides benefits for Micro, Small, and Medium Enterprises (MSEs), as well as provisions for startups. These may include relaxed eligibility norms and preferences in terms of bid allocation, aimed at enhancing their competitiveness and fostering innovation within public procurement processes.
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