Bangalore Metro Rail Corporation Limited Tender by Bangalore Metro Rail Corporation Limited (306436d8c)

Facility Management Service- Manpower based (Version 2) - Commercial; Housekeeping; Unskilled,Facil

Service
Qty:NaN
EMD: ₹15.0 Lakh
EST Bid: ₹12.0 Crore

Tender Timeline

Tender Issue
May 16, 2025 at 12:43 PM

Overview

The Bangalore Metro Rail Corporation Limited is inviting bids for a comprehensive Facility Management Service involving manpower attendance (both skilled and unskilled) focusing on tasks including housekeeping and facility maintenance as part of the 306436d8c tender. The aim of this tender is to ensure that all operational aspects of the facilities are efficiently managed while maintaining high-quality standards and compliance with industry norms set forth by the Ministry of Housing & Urban Affairs (MoHUA).

Scope of Work and Objectives

The primary objective of this tender is to deploy a skilled workforce for unskilled tasks in housekeeping and facility management. This involves cleaning, maintenance, and overall facility support to enhance the functionality and appearance of the premises managed by Bangalore Metro Rail Corporation. The scope will accommodate a total of 361 personnel, requiring bidders to accurately demonstrate their capability in managing large teams effectively.

Eligibility Criteria

To qualify for participation in the tender, bidders must meet the following eligibility requirements:

  • Successful registration as a legal entity with relevant authorities.
  • Proven experience in managing facility services or similar contracts within the last five years.
  • Availability of an adequate workforce with a valid qualification in housekeeping or facility management.

Technical Requirements

Bidders are required to comply with specific technical specifications, including:

  • Ability to provide a dedicated workforce trained in housekeeping and facility maintenance.
  • Compliance with local and national safety and health standards.
  • Providing necessary training and development opportunities for staff involved in service delivery.

Financial Requirements

All participating bidders must provide financial documents illustrating:

  • A valid Certificate of Financial Standing showing a minimum financial turnover over the last three years.
  • Evidence of previous successful contracts and a copy of the Earnest Money Deposit (EMD) relevant to the tender.

Document Submission Details

Bidders must prepare and submit the following documents as part of their bid:

  • Technical proposal detailing service delivery.
  • Financial proposal including all costs associated with the service.
  • Certifications pertaining to compliance with financial and technical requirements.

All documents must be submitted in hard copy format to the issuing authority by the stipulated deadline.

Special Provisions

The Bangalore Metro Rail Corporation is particularly supportive of Micro, Small, and Medium Enterprises (MSEs) and is committed to facilitating their participation in public tenders. Benefits include extended timelines for submission and reduced performance security.

Evaluation Process

The bids will undergo a detailed evaluation process based on:

  • Technical capability and team qualifications.
  • Financial stability and priced offerings.
  • Compliance with the stated requirements and specifications.

Delivery Locations

The successful bidder will be required to provide services at designated locations as decided by the Bangalore Metro Rail Corporation. These locations encompass various operational areas within the metro infrastructure requiring consistent maintenance.

Contact Information

For further inquiries related to this tender, bidders may refer to the official channels provided by Bangalore Metro Rail Corporation Limited.

By successfully addressing all outlined requirements and demonstrating capability, bidders can position themselves strongly to secure this important service contract.

General Information

Item Category
Facility Management Service- Manpower based (Version 2) - Commercial; Housekeeping; Unskilled , Facility Management Service- Manpower based (Version 2) - Commercial; Housekeeping; Semi-skilled

Financial Information

Estimated Bid Value
₹12,02,10,970.00
EMD Amount
₹15,00,000.00
Bid Offer Validity
180 (Days)
Arbitration Clause
Yes (Arbitration clause document) as per DoE OM No.F.1/2/2024-PPD dated 03.06.2024 Arbitration should not be routinely included in contracts
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
6 Days

Tender Documents

9 Documents
GeM-Bidding-7804921.pdfMain Document
Other DocumentsOTHER
BOQ DocumentBOQ FINANCIAL
Other DocumentsOTHER
Other DocumentsOTHER
Scope Of Work DocumentSCOPE_OF_WORK SOW
Buyer uploaded ATC documentATC ATC
Other DocumentsOTHER APPENDIX
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • Certificate (Requested in ATC)
  • Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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Frequently Asked Questions

The eligibility requirements for this tender include being a registered legal entity with experience in managing facility services contracts of comparable scope. Bidders should have managed facilities in the past five years and must demonstrate workforce skills relevant to housekeeping and facility management.

Bidders must present several required certificates, including a Certificate of Financial Standing, compliance certificates with local health and safety regulations, and verification of previous service contracts to validate their experience in facility management.

To engage in the bid process, interested parties need to follow a registration process outlined by the issuing authority. This involves the submission of relevant documents, fulfillment of eligibility criteria, and completion of any pre-bid formalities specified by Bangalore Metro Rail Corporation.

All documents must be submitted in hard copy format. Electronic submissions are typically not accepted, and bidders are advised to follow the official guidelines provided during the tender announcement to ensure compliance with document specifications.

Awarded bidders will need to adhere to established payment terms as defined in the contract agreement, which typically include provisions for milestones, retention payments, and conditions under which payments will be processed to ensure service continuity and performance compliance.

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