Tender Title: Manpower Outsourcing Services

Reference Number: GEM/2025/B/6095704

Issuing Authority:
Department of Defence, Ministry of Defence

Scope of Work and Objectives:
The objective of this tender is to engage a service provider for the outsourcing of manpower services. The successful bidder will provide unskilled, semi-skilled, and skilled personnel to meet the operational needs of the Department. The main focus will be on recruiting personnel fulfilling minimum wage criteria in compliance with applicable local labor laws. The scope of work includes providing competent candidates in various employment sectors as identified by the Department, ensuring workforce availability, and maintaining high-quality service levels.

Eligibility Criteria:
To qualify for this tender, bidders must meet the following eligibility requirements:

• Be a registered entity under relevant national laws.
• Possess relevant experience in providing manpower outsourcing services.
• Have a valid registration with GST and other specified local regulations.

Technical Requirements:
Bidders must adhere to the following technical specifications:

• Provide candidates with appropriate qualifications as stipulated by the Department, which may include unskilled, semi-skilled, and skilled categories.
• Ensure compliance with quality standards and local labor laws, specifically regarding minimum wage and working conditions.
• Demonstrate capacity for efficient recruitment and training processes to maintain workforce quality.

Financial Requirements:
All bidders are required to submit financial documents that demonstrate stability and capacity to fulfill the contract. This includes:

• Recent financial statements.
• Details of any Earnest Money Deposit (EMD) applicable as per the instructions of the tender.

Document Submission Details:
Bidders must submit all required documentation in the prescribed format, ensuring timely delivery as per the guidelines provided in the tender document. All submissions must be in accepted digital formats, and hard copies may be required to be submitted directly to the issuing authority.

Special Provisions:
Provisions exist for the participation of Micro, Small, and Medium Enterprises (MSEs). Startups may also benefit from specific considerations during the evaluation process. Bidders that qualify under these categories are encouraged to apply and should indicate their status in the submission.

Evaluation Process:
Submissions will be evaluated based on predefined criteria, including:

• Qualification and experience in providing similar services.
• Pricing structures and compliance with financial requirements.
• Quality of proposed personnel and their training.

Delivery Locations:
The services shall be required across various locations designated by the Department of Defence. Detailed delivery locations will be confirmed to successful bidders.

Contact Information:
For further inquiries and clarifications regarding this tender, interested bidders are encouraged to reach out to the appropriate contacts available through the Department of Defence. Always ensure to check the official communication channels for official updates and additional information.

Additional Information:
Bidders are advised to comprehensively review the entire tender document and adhere strictly to the guidelines laid out in the bid submission standards. Timeliness and accuracy in submissions are crucial to ensure successful participation in this tendering process.