BANKING SECTOR Tender by Punjab National Bank (GEM/2025/B/6120009)
Catering service (Duration Based) - Non veg; CANTEEN & MESS SERVICES AT ZONAL OFFICE,KOLKATA UNIT

Tender Timeline
Overview
The GEM/2025/B/6120009 tender relates to the provision of comprehensive Catering Services including Canteen and Mess Services at the Zonal Office, Kolkata Unit. Issued under the Ministry of Finance, this tender aims to select proficient and reliable contractors capable of delivering quality meal services to employees in a consistent and timely manner.
Scope of Work and Objectives
The primary objective of this tender is to secure high-standard catering services that encompass the preparation and delivery of non-vegetarian meals. The service provider will be responsible for:
- Offering regular thali meals throughout the working days, catering to a total required quantity of 545 servings.
- Ensuring the nutritional standards of the meals provided while adhering to the best hygiene practices.
- Providing a menu that includes a variety of non-vegetarian options while being mindful of dietary restrictions and preferences of the employees.
Eligibility Criteria
To qualify, bidders must meet the following eligibility criteria:
- Must be a registered entity legally authorized to operate catering services.
- Previous experience in providing catering services of similar nature and scale.
- Capacity to demonstrate compliance with health and safety regulations pertinent to food services.
Technical Requirements
Bidders are required to meet specific technical requirements to ensure the delivery of safe and satisfactory catering services:
- Adherence to quality standards that meet or exceed the local food safety regulations.
- Capability to offer meals that cater to various dietary restrictions.
- Possession of necessary certifications related to food safety and hygiene.
Financial Requirements
The financial aspect includes competitive pricing for the bidding process. Bidders may need to provide:
- Detailed pricing of meals based on quantity and service duration.
- Financial statements for the last two years to demonstrate financial stability.
Document Submission Details
All bid submissions must be detailed and include the following documents:
- Company registration proof.
- Necessary certifications related to food safety and hygiene.
- Complete proposal including pricing breakdown and service details.
Special Provisions
This tender invites submissions from Micro, Small, and Medium Enterprises (MSEs) as well as startups, encouraging them to participate in the bidding process.
Evaluation Process
The evaluation will consider both the quality of the proposal and the financial bid submitted by the bidders. Key parameters will include:
- Compliance with technical requirements.
- Price competitiveness.
- Experience and past performance in similar contracts.
Delivery Locations
Services are to be rendered at: Zonal Office, Kolkata Unit, United Tower, 3rd Floor, 11, Hemanta Bose Sarani.
Contact Information
For any inquiries regarding the tender, interested bidders should refer to the Ministry of Finance’s official contact channels provided in the tender documentation.
This comprehensive description aims to encapsulate all essential information about the tender while ensuring that potential bidders are well-informed about the requirements, scope of work, and conditions associated with their bids.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, having prior experience in providing catering services similar to this tender, and a valid food safety certification. Bidders must demonstrate their capability to deliver high-quality catering services to participate effectively in the bidding process.
Bidders must possess valid food safety certifications and any other relevant hygiene-related certificates as part of the qualification process. These certifications ensure compliance with local food safety standards and regulations, allowing the submitted meals to meet the required quality benchmarks.
To register for participating in the tender, interested parties need to follow the registration guidelines set out in the tender document. This typically includes submitting necessary documentation and demonstrating compliance with eligibility criteria outlined for this particular catering service tender.
The payment terms for this tender will be included in the final contract post-award. Generally, payment will be made based on milestone completions, such as successful delivery of services over the contract duration, and adherence to stipulated quality and service standards.
This tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs), providing them with advantages such as simplified registration processes, preference in the bid evaluation process, and opportunities for technical and financial support to help them effectively enter the bidding landscape.
This structured FAQ section aims to provide clarity and additional insights regarding the tender while keeping the informative content accessible to potential bidders.
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