Annual Maintenance Service for Data Center Assets

The eligibility requirements include being a registered entity and an OEM-authorised service provider for Data Domain devices. Bidders must possess relevant certifications and must be capable of delivering technical services as detailed in the tender specifications. Financial documentation supporting fiscal capability and prior experience in maintaining similar assets is also required for consideration.

Bidders must provide a variety of certifications confirming OEM authorization as a service provider for Data Domain hardware. Additionally, financial statements and performance records from previous contracts may be required to verify compliance with quality standards and operational capabilities as outlined in the tender requirements.

The registration process for bidders involves submitting necessary documentation via the relevant online portal. After registration, bidders must prepare and submit their tender response in adherence to the instructions provided in the tender documents, ensuring all required certificates and financial records are included for successful consideration.

Bidders must furnish a performance security to ensure the fulfillment of the contract. Typically, a percentage of the contract value is retained as a performance guarantee, which is to be submitted alongside the tender response. This security ensures compliance and accountability throughout the contract duration.

The tender includes special provisions for MSEs designed to encourage their participation in government contracts. These benefits may involve relaxed eligibility criteria, financial aid schemes, or support in procurement preferences, aligned with government initiatives aimed at bolstering MSE contributions to public service contracts.