Tender Description
Tender Title: Annual Maintenance Service for Desktops, Laptops, and Peripherals - Printer
Tender Reference Number: d0739229
Issuing Authority:
Department of Telecommunications (DOT) under the Ministry of Communications.
Scope of Work and Objectives:
The purpose of this tender is to secure annual maintenance services for various models of desktops, laptops, and their corresponding peripherals, specifically focusing on printers. This initiative aims to ensure the seamless operation of essential hardware by providing timely maintenance, addressing service issues, and ensuring compliance with operational standards. By partnering with a qualified vendor, the Department of Telecommunications intends to minimize downtime and enhance productivity across all departments utilizing these services.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- OEM Authorization Certificate
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered service provider with relevant experience in offering maintenance services for IT equipment, particularly desktops and printers. Applicants should validate their capabilities through prior contract documentation and demonstrate compliance with quality standards in service delivery.
Bidders are required to provide valid certifications that showcase their expertise in maintaining HP and Canon products, along with business registration certificates and relevant professional licenses. These documents ensure compliance with technical specifications detailed in the tender.
To register for the tender, interested vendors must create an account on the designated procurement platform. After registration, bidders can access the tender documentation, download the materials, and prepare their submissions accordingly.
Bid submissions must be in electronic format as dictated by the tender guidelines. Commonly accepted document formats include PDF and Word files, ensuring that all information is clearly readable and formatted correctly. Bidders are advised to check the submission instructions for details on acceptable formats.
Payment terms will generally stipulate that funds will be released upon successful completion of services as per mutually agreed milestones. Additionally, a performance security deposit may be required, which ensures compliance with the terms of the agreement, typically ranging around 5-10% of the contract value to guarantee service delivery.
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