Tender Title and Reference Number
Installation and Maintenance of Air Conditioning Units - Reference Number: GEM/2025/B/6065497
Issuing Authority/Department
This tender is issued by the Department for Promotion of Industry & Internal Trade, under the Ministry of Commerce and Industry.
Scope of Work and Objectives
The objective of this tender is to engage qualified bidders for the installation and maintenance of various Air Conditioning (AC) units. This includes, but is not limited to, the installation of split ACs, window ACs, and the related maintenance services. Bidders are expected to provide comprehensive services that include dismantling existing AC units, refilling gas in ACs, and supplying necessary components such as remote handsets and other accessories.
The total quantity of AC units required under this tender is 280, and the comprehensive service for both installation and maintenance will support the growth and sustainability efforts in the region.
Eligibility Criteria
To be eligible for participation in this tender, bidders must be registered entities capable of providing proof of experience in the installation and maintenance of air conditioning systems. Bidders also need to submit valid documentation that demonstrates their competency and technical capabilities related to the scope of work specified.
Technical Requirements
Bidders must possess the necessary technical skills and licenses for the installation and maintenance of AC units. The technical specifications identified for each activity include:
- Installation of split and window ACs
- Dismantling existing units
- Refilling gas and charging
- Provision of quality components (e.g., remote handsets, PCB sets, copper pipes)
- Compliance with safety and quality standards as defined by industry regulations
Financial Requirements
Bidders must demonstrate financial stability and provide documentation evidencing their economic standing. This includes annual financial statements and assurance of adequate resources to fulfill the contract requirements.
Document Submission Details
Interested bidders are required to submit their proposals, including technical and financial bids, through the designated procurement portal. It is essential that all documentation is complete and submitted before the stipulated deadline to ensure eligibility.
Special Provisions
In accordance with the Government policies, there are special provisions available for Micro, Small, and Medium Enterprises (MSEs) and newly established startups. These provisions may include reduced financial requirements or additional time allowances for compliance with tender specifications.
Evaluation Process
Protocols will be established to evaluate all bids based on predetermined criteria, including cost-effectiveness, technical proficiency, and compliance with the tender specifications. An objective evaluation process will ensure that the most suitable candidates are selected.
Delivery Locations
The installation services will be required across multiple designated locations, which will be communicated to the selected bidders post-evaluation.
Contact Information
For specific inquiries regarding the tender, please contact the Department for Promotion of Industry & Internal Trade. Detailed contact information may be required to reach out for clarification on any queries.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity capable of providing the necessary documentation that demonstrates experience in the installation and maintenance of air conditioning units. Bidders should provide evidence of their competency in handling the tasks outlined in the scope of work, including previous project references and relevant licensing.
For the installation and maintenance of AC units, bidders must meet specific technical specifications including quality standards for installation practices, safety compliance, and requirements for equipment and materials used. Additionally, all operations must align with recognized industry standards ensuring reliability and efficiency in service delivery.
The Earnest Money Deposit (EMD) is a security deposit that bidders must submit along with their proposal. The amount of the EMD varies depending on the total bid value and must be provided in an accepted format. The EMD will be forfeited in case of withdrawal or non-compliance with tender conditions post-award.
A performance security is often required post-award to ensure the contractor fulfills all terms stipulated in the contract. Bidders will need to furnish a bank guarantee or other acceptable forms of security, which will be held until the successful completion of the contract to ensure compliance and safeguard the interests of the issuing authority.
The tender includes beneficial provisions for MSEs, such as lower qualification criteria, risk-sharing mechanisms, and potential fee waivers related to the procurement process. MSEs are encouraged to participate, allowing for greater market access and support in alignment with government policies.
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