Custom Bid for Services - AMC of CCTV Surveillance Systems

Custom Bid for Services - AMC of CCTV Surveillance Systems

Service
Qty:NaN
EST Bid: ₹5.0 Lakh

Tender Timeline

Tender Issue
May 28, 2025 at 12:09 PM

Tender Title: Custom Bid for Services - AMC of CCTV Surveillance Systems

Reference Number: b696fec2
Issuing Authority: Department of Atomic Energy

The Custom Bid for Services - AMC of CCTV Surveillance Systems is a significant tender issued by the Department of Atomic Energy aimed at engaging a qualified service provider or contractor to deliver an Annual Maintenance Contract (AMC) for CCTV surveillance systems within various operational sites. This tender seeks to enhance the reliability, functionality, and security of the installed CCTV surveillance systems through regular maintenance and prompt technical support.

Scope of Work and Objectives

The scope of work for this tender includes the complete maintenance of CCTV surveillance systems currently deployed across numerous facilities. The objectives are:

  • To ensure the CCTV systems are functional and operational without downtimes.
  • To carry out periodic inspections and servicing of the systems.
  • To provide repairs and replacements of defective components as needed.
  • To keep comprehensive records of maintenance activities and performance.

Eligibility Criteria

To qualify for participation in this tender, bidders must adhere to the following eligibility criteria:

  • Must be a legally registered entity.
  • Experience in providing AMC for CCTV systems for a minimum number of years as specified in the documents.
  • Must possess the necessary certifications and licenses to operate in this domain.
  • Proven track record of successfully executing similar projects.

Technical Requirements

Bidders must meet the following technical requirements:

  • Ability to provide qualified technical personnel for servicing CCTV systems.
  • Knowledge of different CCTV technologies and equipment.
  • Capability to deliver timely support and maintenance as per service level agreements.
  • Compliance with industry standards and local regulations pertaining to electronic security systems.

Financial Requirements

Bidders are required to submit detailed financial proposals which should include:

  • Pricing for the maintenance services to be offered.
  • Any additional costs for parts or replacements as part of the AMC.
  • Confirmation of financial stability and capability to undertake the contract financially.

Document Submission Details

All interested parties are required to submit their proposals along with relevant documents through the specified platform. Each bid must include:

  • Completed bid forms.
  • Evidence of eligibility and experience.
  • Technical and financial proposals.

Special Provisions

This tender acknowledges the role of Micro, Small, and Medium Enterprises (MSEs) and startups:

  • Preferential benefits may be offered to MSEs, promoting their participation in government contracts.
  • Startups are encouraged to apply, especially those that demonstrate innovative solutions and relevant experience.

Evaluation Process

Bid proposals will be evaluated based on:

  • Compliance with the outlined eligibility criteria.
  • Evaluation of technical capabilities and past performance on similar projects.
  • Financial proposals will be assessed for cost-effectiveness but must align with provided quality standards.

Delivery Locations

The services will be rendered primarily at various facilities under the jurisdiction of the Department of Atomic Energy, details of which will be provided in the tender documentation.

Contact Information

For more information, interested bidders may refer to the tender documentation provided by the Department of Atomic Energy. Specific contact details may be available within the official announcement.

In conclusion, this tender presents an excellent opportunity for qualified bidders to engage in a meaningful contract that upholds national security standards through reliable CCTV surveillance system maintenance.


General Information

Item Category
Custom Bid for Services - AMC of CCTV Surveillance Systems
Ministry Name

Financial Information

Estimated Bid Value
₹5,00,000.00
Minimum Turnover
₹8.00 Lakh (s)
Bid Offer Validity
30 (Days)
Arbitration Clause
No
Mediation Clause
No

Evaluation and Technical Information

Evaluation Method
Total value wise evaluation
Inspection Required
No
Technical Clarifications Time
5 Days

Tender Documents

12 Documents
GeM-Bidding-7897480.pdfMain Document
Other DocumentsOTHER
Other DocumentsOTHER
Other DocumentsOTHER
Scope Of Work DocumentSCOPE_OF_WORK SOW
Payment Terms & ConditionPAYMENT PAYMENT
Other DocumentsOTHER
Other DocumentsOTHER COMPLIANCE
BOQ DocumentBOQ COMPLIANCE
Other DocumentsOTHER
Other DocumentsOTHER
GEM General Terms and Conditions DocumentGEM_GENERAL_TERMS_AND_CONDITIONS

Documents Required from Seller

  • Experience Criteria
  • Bidder Turnover
  • OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
  • the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

The eligibility requirements include being a registered entity capable of providing Annual Maintenance Contracts for CCTV systems. Bidders must demonstrate relevant experience in executing similar projects, possess appropriate licenses, and provide documents verifying their compliance with necessary industry standards. It is essential to showcase a portfolio that reflects the ability to perform under the terms of the contract reliably.

Bidders must meet specific technical specifications such as having qualified personnel who possess expertise in maintaining and repairing CCTV surveillance systems. They should demonstrate knowledge of various CCTV technologies, including installation and operational compliance. Moreover, the bidder must ensure timely service delivery along with adherence to relevant quality standards and local regulations related to security systems.

The Earnest Money Deposit (EMD) is a crucial component of the bid submission process. Specific details regarding the amount and submission process will be outlined in the tender documents. Typically, it acts as a sign of good faith from the bidders and ensures that only serious applications are considered for evaluation and selection.

The evaluation and selection process involves a systematic assessment of all submitted bids. Criteria will include compliance with eligibility requirements, evaluation of technical proposals against specifications, and a review of financial proposals for competitiveness. A committee will oversee the evaluation to ensure fairness and transparency before making the final selection.

Yes, there are benefits for Micro, Small, and Medium Enterprises (MSEs) in this tender. The inclusion of MSEs is encouraged, and such firms may receive preferential treatment during the evaluation stage. This initiative aims to foster inclusivity and provide opportunities to smaller entities, enhancing competition and diversity in supplier capability.

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