The tender titled Facility Management Service - 15e75383d is issued by the Department of Commerce under the Ministry of Commerce and Industry. This tender aims to solicit bids from eligible service providers for a comprehensive range of facility management services focusing on manpower requirements in the hospitality sector.
Scope of Work and Objectives
The scope of this tender encompasses a variety of facility management services, explicitly including housekeeping, unskilled labor, horticulture services, and operations & maintenance of mechanical work for skilled personnel. The primary objectives are to ensure a high standard of service delivery that aligns with industry norms and client specifications, thereby enhancing operational efficiency and customer satisfaction.
Key tasks include:
- Provision of skilled and unskilled manpower for various operational needs
- Implementing effective housekeeping services
- Maintenance and care of horticultural spaces
- Carrying out mechanical repairs and providing technical support
Eligibility Criteria
Interested bidders must meet specific eligibility requirements to participate:
- Must be a registered entity in line with government regulations.
- Relevant experience in facility management services is crucial.
- Compliance with any existing labor-related legal frameworks.
- Must possess the necessary certifications and registrations as specified.
Technical Requirements
Bidders are expected to demonstrate their capability through detailed technical specifications, which will include:
- Staffing strategies to ensure compliant manpower supply
- Quality and training standards employed for personnel
- Service deliverables aligned with industry benchmarks
Financial Requirements
Bidders must provide economical yet competitive pricing proposals. Financial capability will also be assessed as part of the bidding process. An Earnest Money Deposit (EMD) may be required, secured to validate bids, which will safeguard the interests of the procurement agency.
Document Submission Details
All submission documents must adhere to specified formats. Bidders are required to compile their proposals carefully and ensure that all necessary documentation, including relevant registrations and certifications, are included. Submission may be completed electronically, with secure systems in place to prevent data loss.
Special Provisions
The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) as well as startups, offering potential benefits such as reduced tender fees or priority in evaluation. Special provisions may enhance their ability to compete equitably in this bidding process.
Evaluation Process
Proposals will undergo a structured evaluation based on technical compliance, financial viability, and past performance. Bid submissions will be critically analyzed to ensure conformance with stated objectives and service quality standards, aligning with the Department of Commerce's priorities.
Delivery Locations
Services may be rendered across specified locations as directed by the Department of Commerce, ensuring appropriate logistical arrangements are accounted for in proposals.
Contact Information
For more information, bidders may refer to the official website or reach out to the designated contact persons listed in the tender documentation. Ensure to only contact through the provided official channels to keep communication formal and documented.
In conclusion, the Facility Management Service tender - 15e75383d seeks innovative, efficient, and competitive bids from qualified service providers to enhance operational performance and customer satisfaction in facility management.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
5 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity, having relevant experience in facility management services, and complying with applicable labor laws. Bidders must provide documentation supporting their capability, including relevant certifications and registrations.
Bidders must possess necessary certificates that validate their experience and compliance with industry standards. These may include labor compliance certificates, safety certifications, and any other relevant professional accreditations that showcase their proficiency in delivering quality facility management services.
Documents must be submitted electronically in the specified formats as required by the tender. It is essential that bidders prepare and include complete proposals, ensuring all supporting documents are duly certified and submitted within the allocated timeframe.
The Earnest Money Deposit (EMD) serves as security for the tendering process. Bidders must submit the EMD along with their proposal in a specified amount that reflects the scale of the project, which will be outlined in the tender guidelines.
Micro, Small and Medium Enterprises (MSEs) may benefit from reduced tendering fees and may receive preferred consideration during the evaluation process. This enables a more competitive landscape for smaller enterprises and encourages broader participation within public sector tendering opportunities.
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