Department of Commerce Tender by Directorate General Of Foreign Trade (dgft) (GEM/2025/B/6154998)
Custom Bid for Services - Outsourcing of Records

Tender Timeline
The GEM/2025/B/6154998 tender, issued by the Department of Commerce under the Ministry of Commerce and Industry, seeks qualified service providers for the Outsourcing of Records Services. This tender represents an essential investment in modernizing and streamlining records management processes, enhancing efficiency, and ensuring compliance with regulatory standards.
Scope of Work and Objectives
The primary objective of this tender is to engage a reliable service provider to manage and outsource various records, ensuring that all documentation is processed, maintained, and retrieved with high efficiency. The scope includes but is not limited to digitization of records, secure storage solutions, and retrieval services that meet the department's operational requirements.
Eligibility Criteria
To participate in this tender, prospective bidders must fulfill specific eligibility requirements. They should be registered entities and demonstrate experience in providing records management services. The bidding service providers must also adhere to all applicable industry regulations.
Technical Requirements
Bidders must demonstrate a strong understanding of modern records management techniques, including familiarity with digitization technologies, data protection measures, and efficient record retrieval systems. The service should comply with relevant data protection regulations, ensuring security and confidentiality.
Financial Requirements
The service providers are required to submit comprehensive financial documents, outlining their pricing structures and any potential cost variations. An Earnest Money Deposit (EMD) may also be required to ensure commitment to the project.
Document Submission Details
All necessary documents must be submitted by the specified deadline in the prescribed formats. Bidders are encouraged to double-check submission guidelines to ensure compliance with the prescribed submission methods.
Special Provisions
The tender includes special considerations for Micro, Small, and Medium Enterprises (MSEs). Eligible MSEs may receive preference during the evaluation process, promoting an inclusive bidding environment. Startups are also encouraged to apply, contributing to innovation in this sector.
Evaluation Process
The evaluation of bids will be based on a structured process, assessing both technical capability and financial proposals. Bidders will be judged on their experience, compliance with technical specifications, and pricing efficiency. The evaluation and selection process will ensure that the most competent providers are awarded the contract.
Delivery Locations
Services are required for delivery across various locations as specified by the Department of Commerce. Bidders must be proficient in logistical solutions to ensure timely and efficient service delivery.
Contact Information
For further details regarding the tender, interested parties can contact the Department of Commerce's official line or designated email. However, specific contact information is not available in the current document.
This tender represents a significant opportunity for providers specializing in records management, urging them to showcase their qualifications and capacity to contribute to the industry's advancement.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
8 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements encompass registration as a legal entity, alongside demonstrable experience in records management services. Interested bidders should have the necessary credentials and certifications to validate their capabilities and compliance with industry standards.
To ensure compliance with government regulations, bidders must possess certificates related to their business operations, including business registration, tax compliance documents, and any relevant industry certifications relevant to records management services.
The registration process involves submitting required documents through the specified online platform. Bidders must adhere to submission guidelines and ensure that all forms are accurately filled out to facilitate a smooth evaluation process.
Accepted document formats may typically include PDF or Word documents for written submissions, along with any required electronic formats for specific records. It is crucial to consult the tender documentation for precise formatting guidelines.
The tender provides benefits such as preferential treatment during the evaluation process, aimed at encouraging participation by MSEs. This promotes a competitive bidding environment and enhances the potential for smaller enterprises to secure contracts that foster growth and economic development.
These FAQs aim to clarify crucial aspects of the tender and assist potential bidders in navigating the submission process effectively.
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