Department of Commerce Tender by Tea Board (GEM/2025/B/6118237)
Manpower Outsourcing Services - Fixed Remuneration - Finance/Accounts; Accounting Operator or Accou

Tender Timeline
Tender Title: Manpower Outsourcing Services
Reference Number: GEM/2025/B/6118237
Issuing Authority: Department of Commerce, Ministry of Commerce and Industry
Scope of Work and Objectives
The Department of Commerce is seeking proposals for Manpower Outsourcing Services with a focus on Finance and Accounting roles. The tender encompasses the engagement of qualified personnel, including Accounting Operators, Accounts Assistants, and Accounts Executives, under a fixed remuneration structure. The primary objective is to enhance operational efficiency and ensure compliance with applicable financial regulations.
Eligibility Criteria
To qualify for this tender, participating entities must meet the following eligibility criteria:
- Must be a registered legal entity with the relevant government authority.
- Previous experience in providing manpower outsourcing services, particularly in finance and accounting, is required.
- Demonstration of financial stability and capability to fulfill the contract obligations effectively.
- Compliance with all local regulations regarding labor laws and employment standards.
Technical Requirements
Bidders must submit the following technical requirements with their proposals:
- An outline of the proposed workforce structure and the qualifications of personnel to be deployed.
- A description of proposed methodologies and processes for recruitment and management of outsourced manpower.
- Evidence of adherence to quality standards and best practices in the industry, particularly in accounting services.
- Testimonials or case studies highlighting previous successful engagements in similar projects.
Financial Requirements
Bidders should prepare to provide the following financial requirements:
- A detailed breakdown of the fixed remuneration structure proposed for the personnel deployed.
- Evidence of any relevant insurance and risk management policies that will be maintained throughout the contract duration.
- Adequate financial documents demonstrating capacity to support fixed remuneration commitments in a timely manner.
Document Submission Details
All proposals must be submitted electronically through the designated procurement portal. Key submissions should include:
- Completed tender forms as per the guidelines outlined in the tender documents.
- Supporting documents affirming compliance with eligibility and technical requirements.
- Any additional documentation requested during the bid process.
Special Provisions
This tender promotes inclusivity, providing benefits for Micro, Small, and Medium Enterprises (MSEs) and startups. Specific measures are recommended to encourage participation from these sectors, aligning with government initiatives aimed at fostering economic growth.
Evaluation Process
Proposals will undergo a comprehensive evaluation process based on predetermined criteria, which include:
- Compliance with eligibility criteria and submission requirements.
- Technical merit of the proposed solutions and proposed personnel.
- Cost-effectiveness of the financial proposals.
- Previous experience and reputation in the industry.
Delivery Locations
The deployed personnel may be required at various locations as designated by the Department of Commerce. Bidders should also ensure flexibility in accommodating any location-specific directives that may arise during the contract period.
Contact Information
For inquiries regarding this tender, bidders should refer to official channels established by the Department of Commerce. Specific contact details can typically be located on the procurement portal associated with the tender.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with the appropriate authority. Bidders should demonstrate prior experience in providing manpower outsourcing services, particularly in the finance and accounting sector. Additionally, financial stability and compliance with local labor regulations must be evidenced.
Compliance with specific technical specifications is crucial. Bidders must provide a comprehensive outline of their proposed workforce, including qualifications of personnel, methodologies for recruitment and management, and adherence to industry quality standards. Supporting documentation should affirm these specifications effectively.
Documents must be submitted electronically via the designated procurement portal. Key components of submission include completed tender forms, proof of eligibility, and technical compliance documentation. It is essential to follow the submission methods outlined in the tender documentation meticulously.
All bidders must submit an Earnest Money Deposit (EMD) as part of their financial commitment. The EMD details will be specified in the tender documentation, outlining the amount and acceptable forms of payment. This deposit is crucial for ensuring seriousness regarding the submission.
The tender establishes provisions that encourage participation from Micro, Small, and Medium Enterprises (MSEs). Notably, benefits include relaxed criteria and support for resources aimed at enhancing competitiveness. Additionally, adherence to ‘Make in India’ policies is emphasized, promoting local procurement initiatives and emphasizing the importance of local content in submissions.
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