Department of Military Affairs Tender by Indian Army (GEM/2025/B/6081311)
Manpower Outsourcing Services - Fixed Remuneration - Housekeeper; Sweeper; Not Required,Manpower Ou
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Tender Title: Manpower Outsourcing Services
Reference Number: GEM/2025/B/6081311
Issuing Authority
Ministry of Defence, Department of Military Affairs
Scope of Work and Objectives
The objective of this tender is to procure comprehensive manpower outsourcing services. The services required are categorized as follows:
- Housekeepers and Sweepers
- Cooks
- Mess Keepers
- Washermen
The selected outsourcing service providers will be responsible for managing personnel that meet the operational needs and maintain a satisfactory standard of service across the designated locations within the ministry.
Eligibility Criteria
To qualify for this tender, bidders must fulfill certain criteria:
- Must be a registered business entity compliant with local laws.
- Proven experience in providing manpower outsourcing services specifically in similar governmental or defense sectors.
- Adequate resources and personnel to deliver the required services effectively.
Technical Requirements
Bidders must demonstrate technical competency by providing:
- A detailed work plan illustrating how they will implement the manpower services.
- Profiles or resumes of proposed personnel who will be deployed, showcasing relevant experience and qualifications.
- Compliance with health and safety standards that govern workplace conditions.
Financial Requirements
- Submission of financial statements for the previous financial year.
- Evidence of the capacity to manage payroll and service delivery in line with government regulations.
- Bidders are required to provide competitive pricing proposals to be evaluated against predetermined benchmarks.
Document Submission Details
All submissions must be presented in line with the stipulated guidelines. Bidders should ensure that:
- All documents are correctly formatted and are either in PDF or Word format.
- Complete supporting documentation, including eligibility proof, technical credentials, and financial stability evidence, are included upon submission.
Special Provisions
This tender does not explicitly mention benefits for Micro, Small, and Medium Enterprises (MSEs) or startups. However, the ministry may consider MSE participation favorably during the evaluation phase.
Evaluation Process
The evaluation of the submissions will be rigorous, focusing on:
- Compliance with the eligibility requirements.
- Quality and comprehensiveness of the technical proposals.
- Competitive pricing and financial sustainability.
A scoring system will be established to rank the submissions and select the most capable bidder based on the defined criteria.
Delivery Locations
Services rendered through this contract will extend to various defense installations as directed by the Ministry of Defence.
Contact Information
Details pertaining to contact for inquiries will be provided in the tender announcement. Bidders are encouraged to ensure that they have all necessary clarifications prior to submitting their proposals.
This tender represents a significant opportunity for qualified service providers to contribute to national defense through the provision of essential manpower services while reaping the benefits of serving a prominent governmental entity.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
2 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements encompass being a registered business entity within the jurisdiction, possessing a valid registration certificate, and ability to provide manpower outsourcing services. Bidders must demonstrate previous experience in delivering similar services, particularly within governmental or defense sectors. It’s crucial for bidders to present documented proof of their operational capabilities and compliance with industry regulations. This ensures that only qualified service providers are considered for the tender.
Bidders are required to submit a detailed technical proposal that outlines their approach to delivering manpower services. This proposal should include profiles of personnel showcasing their qualifications and relevant experience. Compliance with specific health and safety standards is non-negotiable as it ensures that the deployed workforce maintains safe working conditions, aligning with governmental expectations for service quality and staff welfare.
The Earnest Money Deposit (EMD) is typically a requirement for participating in tenders to ensure commitment from bidders. The specific EMD amount will be detailed in the tender documentation. Additionally, successful bidders will be mandated to provide a performance security to guarantee the execution of the contract according to the stipulated terms. This performance security serves to protect the interests of the ministry and assures fulfillment of the service level agreements.
Bidders must ensure that their submissions are formatted correctly, typically in PDF or Word format as stated in the tender requirements. All necessary documents, including eligibility proof, technical proposals, and financial records, should be compiled and submitted by the specified methods outlined in the tender announcement. Timeliness and completeness of these submissions are vital for consideration in the evaluation process.
The tender makes a point to encourage MSE participation without explicitly detailing provisions. However, potential benefits may be provided during the evaluation phase to underscore the government’s support for local industries. Compliance with local content and procurement rules, including adherence to the Make in India policy, is equally essential to promote indigenous production and procurement, thus benefiting local economies while participating in governmental contracts.
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