Department of Consumer Affairs Tender by Bureau Of Indian Standards (bis) (GEM/2025/B/6126979)
Courier Service in KG - National; Central Zone,Courier Service in KG - National; Central Zone,Couri
Tender Timeline
Tender Title: Courier Service for Central, East, North, North-East, South, and West Zones (Ref: GEM/2025/B/6126979)
Issuing Authority
The tender is issued by the Department of Consumer Affairs, under the Ministry of Consumer Affairs, Food and Public Distribution.
Scope of Work and Objectives
This tender seeks to engage a reliable and efficient service provider for Courier Services across various geographical locations, including Central, East, North, North-East, South, and West zones. The contract involves the transportation and delivery of documents and parcels, ensuring timely service while maintaining high standards of quality and efficiency. The goal is to enhance the operational capabilities of governmental and private sectors by providing dependable courier solutions.
Eligibility Criteria
Eligible bidders must be registered entities with a valid license to operate courier services across the specified zones. Bidders should demonstrate experience in handling a significant volume of courier shipments and provide evidence of operational capabilities, including a sufficient fleet of vehicles and trained personnel.
Technical Requirements
Bidders are required to meet the following technical requirements:
- The courier company must have facilities for tracking shipments in real-time.
- Adequate insurance coverage for shipped items must be in place to ensure security during transit.
- A robust customer service mechanism should be operational to handle inquiries and complaints efficiently.
Financial Requirements
Bidders must submit financial documents proving their capability to handle the contract financially, including:
- Recent financial statements.
- Details of past projects, particularly mentioning contracts of similar nature and scale.
- Submission of a bid price that reflects competitive and realistic market rates.
Document Submission Details
Bids must be submitted via the designated online portal, adhering to the specified formats for documents. Ensure that all necessary forms, including declarations and compliance statements, are included in your submission package.
Special Provisions
This tender includes provisions that benefit Micro, Small, and Medium Enterprises (MSEs). MSEs are encouraged to participate actively and may qualify for specific incentives or concessions during the evaluation process.
Evaluation Process
The evaluation will consist of a two-stage process:
- Technical Evaluation: This will assess compliance with technical and quality standards set forth in the tender documentation.
- Financial Evaluation: Following the technical evaluation, financial proposals will be assessed. Price evaluations will consider factors like cost-effectiveness and value-added services.
Delivery Locations
The services required will cover all major zones, including:
- Central Zone
- East Zone
- North Zone
- North-East Zone
- South Zone
- West Zone
Contact Information
While direct contact details are not provided, any inquiries regarding the tender should be directed through the official communication channels of the Department of Consumer Affairs.
Additional Information
Bidders should ensure compliance with all relevant policies and regulations, including adherence to the 'Make in India' initiatives and local content provisions. Additionally, maintaining quality standards laid down by the Ministry is critical for a successful bid.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
4 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover
- Additional Doc 1 (Requested in ATC)
- Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Corrigendum Updates
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Frequently Asked Questions
The eligibility requirements include being a registered entity with valid operational licenses and the experience needed to handle courier services across the specified zones. Bidders must provide substantial evidence of their capability to manage large volumes of courier items efficiently and should have the necessary infrastructure and trained personnel in place.
Bidders must provide all necessary certificates demonstrating compliance with operational standards for courier services. This includes but is not limited to, business registration certificates, financial solvency certificates, insurance coverage documents, and compliance with any applicable industry regulations as mandated by the issuing authority.
Bids must be submitted electronically through the designated online portal, ensuring that all documents comply with the specified formats. The process involves completing the bid forms and providing all required documentation, including technical proposals and financial statements, as outlined in the tender requirements.
Successful bidders will be required to furnish a performance security deposit, which serves as a guarantee for the fulfillment of contractual obligations. The specific percentage of the total contract value that constitutes the performance security will be outlined in the tender document, and it is typically refundable upon successful completion of the contract.
The evaluation process involves two stages: a technical evaluation that scrutinizes the compliance with the technical specifications and standards set in the tender, followed by a financial evaluation where price proposals are assessed. Considerations will include competitiveness of pricing, overall value for money, and additional services offered that enhance customer satisfaction.
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