Tender Title: Courier Service in KG - National (Reference Number: GEM/2025/B/6150101)
The Department of Consumer Affairs, under the Ministry of Consumer Affairs Food and Public Distribution, invites bids for a comprehensive Courier Service in KG - National covering various geographical zones including North Zone, South Zone, East Zone, West Zone, Central Zone, and North-East Zone. This tender aims to establish a reliable and efficient courier service to facilitate the timely transportation of goods and documents throughout the country.
Scope of Work and Objectives
The primary objective of this tender is to appoint a service provider capable of delivering courier services that meet the needs of the Department of Consumer Affairs. This involves the collection, handling, and delivery of parcels across specified zones within India. The successful contractor will be expected to ensure quick turnaround times, tracking capabilities, and adherence to service quality standards to optimize user satisfaction.
Eligibility Criteria
To qualify for this tender, interested parties must fulfill certain eligibility requirements which include being a registered entity with relevant operational licenses for courier services. Bidders should also provide proof of experience in handling national-level courier services.
Technical Requirements
Contractors must possess the necessary infrastructure for efficient logistics management. This includes a well-maintained fleet, tracking systems, and skilled personnel trained in logistics operations. All services must align with the current national standards for courier deliveries.
Financial Requirements
Participants are required to demonstrate financial stability. This can be evidenced by a minimum annual turnover over the preceding years, as well as the capability to furnish an Earnest Money Deposit (EMD) that will be prescribed in the final bid conditions.
Document Submission Details
Bidders will need to submit comprehensive documentation in electronic format that includes business registration certificates, compliance certificates, and service proposal documents. Attention must be paid to the accepted document formats, which will be specified during the bidding process.
Special Provisions
Specific provisions are in place for Micro, Small, and Medium Enterprises (MSEs) and startups. These entities may receive benefits designed to promote their participation in government procurement processes, thus facilitating fair competition and supporting local businesses.
Evaluation Process
The evaluation of bids will be carried out based on predetermined criteria focused on both financial and technical merits. Bidders should present competitive pricing along with concise details on service delivery methodologies and capacity.
Delivery Locations
The contracted courier service will operate nationwide, covering all specified zones - North, South, East, West, Central, and North-East India.
Contact Information
For more inquiries regarding the tender, bidders should direct their questions to the official contact channels provided in the tender document, ensuring clarity and timeliness in communication.
Additional Information
Bidders must adhere strictly to compliance requirements as outlined in the bid documentation. A thorough understanding and adherence to quality standards and customer service protocols are essential, ensuring not only compliance with the tender specifications but also the delivery of high-quality service standards.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Experience Criteria
- Bidder Turnover
- Certificate (Requested in ATC)
- Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
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Frequently Asked Questions
The eligibility requirements include being a registered entity with valid operational licenses pertinent to courier services. Additionally, bidders must demonstrate prior experience in providing reliable courier services at the national level. Any sub-contracting arrangements must also comply with the specifications laid out in the tender.
Bidders must provide a range of required certificates during the submission process. This includes business registration certificates, tax compliance certificates, and any industry-specific regulatory compliance documents. These need to showcase the bidder’s capability and legitimacy in providing national courier services.
To participate in the tender, entities should follow the designated registration process as indicated in the tender documentation. This typically involves submitting necessary documentation online and registering under the tendering platform specified by the issuing authority, ensuring that all details are accurate and complete.
Accepted document formats for the submission of bids will be predefined in the tender documentation. Common formats may include PDF, DOCX, and XLSX, but it is essential to pay attention to any specific guidelines set forth to ensure compliance and avoid disqualification.
The payment terms will be defined post-evaluation of bids, typically laid out in the tender document. Successful bidders are advised to review these conditions which may include milestone payments based on service delivery phases, ensuring clarity on the financial transaction process throughout the contract period.
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