Department of Defence Tender by Dg Of Defence Estate (GEM/2025/B/6118485)
Endpoint Detection and Response (EDR) Appliance / Software

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Tender Title: Endpoint Detection and Response (EDR) Appliance / Software
Tender Reference Number: GEM/2025/B/6118485
Issuing Authority: Department of Defence, Ministry of Defence
Scope of Work and Objectives
The Department of Defence is inviting bids for the procurement of Endpoint Detection and Response (EDR) Appliance / Software. This tender aims to enhance the cyber defense capabilities of the ministry, ensuring the effective protection, detection, and response to various cyber threats affecting critical government infrastructure. The scope includes supplying the EDR solution, installation, configuration, and related support services to meet cybersecurity needs.
Eligibility Criteria
To participate in this tender, bidders must meet specific eligibility requirements which include being a registered legal entity capable of providing EDR solutions. Companies must have proven experience in deploying cybersecurity technologies and must provide documentation to verify their past project performance.
Technical Requirements
Bidders are required to meet predefined technical specifications that encompass:
- Capability to detect and respond to advanced persistent threats.
- Integration with existing security systems and frameworks.
- Real-time monitoring and alerting features.
- Comprehensive reporting capabilities ensuring audit trails.
- Compliance with international cybersecurity standards.
Financial Requirements
The bid must demonstrate financial viability. Bidders should provide previous financial statements or guarantees to demonstrate their ability to adhere to the tender requirements. An Earnest Money Deposit (EMD) may also be required to secure the bid.
Document Submission Details
Interested vendors should prepare a comprehensive proposal including technical specifications, project timelines, financial quotes, and necessary compliance documents. Submissions must adhere to accepted document formats, typically including PDF and Word documents, and compliance reports. All documents should be sent through the specified submission method outlined in the tender documentation.
Special Provisions
The tender encourages participation from Micro, Small, and Medium Enterprises (MSEs) and startups. Special provisions may allow MSEs to enjoy bidding advantages to promote their contributions to the national cybersecurity framework. This aligns with the Make in India policy encouraging local enterprises.
Evaluation Process
The evaluation of bids will be based on both technical and financial assessments. A structured selection process will ensure that the proposals are not only cost-effective but also technically robust. Bids will be compared against established scoring criteria ensuring an equitable evaluation.
Delivery Locations
The successful bidder will be required to deliver all products and services to specified locations as outlined in the final bid agreement. Specific details on delivery sites will be confirmed upon award confirmation.
Contact Information
For queries related to the tender, vendors may refer to the Department of Defence's official communication channels as outlined in the tender documentation.
By participating in this tender, vendors open doors to engage with the Ministry of Defence, contributing to the nation's security framework through cutting-edge technology solutions in cybersecurity.
General Information
Financial Information
Evaluation and Technical Information
Tender Documents
3 DocumentsDocuments Required from Seller
- Experience Criteria
- Past Performance
- Bidder Turnover
- Certificate (Requested in ATC)
- OEM Authorization Certificate
- OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
- the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Corrigendum Updates
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Frequently Asked Questions
The eligibility requirements include being a registered entity with presence in the cybersecurity domain, having a minimum of 3 years of experience in providing similar EDR solutions, and the ability to demonstrate successful deployment in government or enterprise sectors. Companies must also possess valid certifications showcasing their capabilities in delivering cybersecurity solutions.
The technical specifications for the EDR solution stipulate that it must provide comprehensive threat detection and incident response mechanisms. Solutions should support real-time monitoring, integration capabilities with existing security architectures, easy deployment processes, and robust reporting mechanisms. Compliance with international cybersecurity standards is a must.
Bidders must submit their proposals through the specified submission methods indicated in the tender documentation. This typically includes electronic submissions via an official procurement portal or as defined by the issuing authority. All proposals need to be in the accepted document formats, primarily PDF and Word files, to ensure accessibility for evaluators.
The payment terms are typically established post project delivery, with milestones outlined in the bid submission. An Earnest Money Deposit (EMD) may be required to secure each bid as part of the proposal, which will be refundable upon contract award. Specific EMD amounts and detailed payment terms will be shared in the official tender documents.
This tender provides significant benefits for MSEs by including provisions that may allow them preferential treatment during the evaluation process. It promotes participation from small businesses through relaxation of some eligibility criteria, thereby supporting local enterprises in technology markets. Compliance with Make in India policies further ensures MSEs can contribute to national defense while strengthening their business capabilities.
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